Sr. Administrator(Italian),BXT, BXT-SE
Sr. Administrator(Italian),BXT, BXT-SE
Posted on :
13-06-2025
Employer Active
1 Vacancy
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Job Description
Employee case management (SIM-T/mailbox)
Process reimbursement benefit adjudication for the documents
Process manual enrollment/withdrawal
Process vendor & payroll reporting
Perform audits and control checks
Demonstrate Bias for action by timely completing the assigned benefits processes with 100% accuracy.
Demonstrate Customer obsession by addressing employee queries received via email or tickets with SLA and provide accurate resolution to employee issue.
Demonstrate Ownership by highlighting any potential risk issues and challenges that may cause impact to our employees.
Demonstrate Ownership by reviewing process documentation and making updates on a regular basis.
Provide required support to SME/Team Manager for Dive deep into data and benefits stats reporting.
Liaise with internal (support teams like Payroll Employee resource center Exits On boarding team etc.) and external stake holders (Insurance vendors) for resolving employee queries and complete administrative processes.
Key job responsibilities
Translation Specialist will support Benefit administration in regions with Italian as the primary language
> Resolve employee queries (Case management) in French language
> Speak to Vendors and service providers (Italian)
> Adjudicate create and respond to various documents payment request vendor files (Italian)
A day in the life
Benefit administration - Back office support of Amazon employee benefits in Italian speaking regions.
About the team
Amazon Development Center India: ADCI started in Bangalore in 2004 followed by centers in Hyderabad (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today ADCI builds supports tests and manages technology products & services which support millions of Amazon customers worldwide.
Graduation with minimum 2 years of experience in required language and English
Backoffice ticket management experience is a added advantage
Graduation with minimum 2 years of experience in required language and English Backoffice ticket management experience is a added advantage
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Process reimbursement benefit adjudication for the documents
Process manual enrollment/withdrawal
Process vendor & payroll reporting
Perform audits and control checks
Demonstrate Bias for action by timely completing the assigned benefits processes with 100% accuracy.
Demonstrate Customer obsession by addressing employee queries received via email or tickets with SLA and provide accurate resolution to employee issue.
Demonstrate Ownership by highlighting any potential risk issues and challenges that may cause impact to our employees.
Demonstrate Ownership by reviewing process documentation and making updates on a regular basis.
Provide required support to SME/Team Manager for Dive deep into data and benefits stats reporting.
Liaise with internal (support teams like Payroll Employee resource center Exits On boarding team etc.) and external stake holders (Insurance vendors) for resolving employee queries and complete administrative processes.
Key job responsibilities
Translation Specialist will support Benefit administration in regions with Italian as the primary language
> Resolve employee queries (Case management) in French language
> Speak to Vendors and service providers (Italian)
> Adjudicate create and respond to various documents payment request vendor files (Italian)
A day in the life
Benefit administration - Back office support of Amazon employee benefits in Italian speaking regions.
About the team
Amazon Development Center India: ADCI started in Bangalore in 2004 followed by centers in Hyderabad (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today ADCI builds supports tests and manages technology products & services which support millions of Amazon customers worldwide.
Graduation with minimum 2 years of experience in required language and English
Backoffice ticket management experience is a added advantage
Graduation with minimum 2 years of experience in required language and English Backoffice ticket management experience is a added advantage
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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