Integrated Solutions Consultant
Integrated Solutions Consultant
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Job Description
Every day Heartland a Global Payments Company makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur support and serve entrepreneurs and bring your expertise to a dynamic team then Heartland is for you. If its in your nature to work with a passion to provide tangible solutions for everyone you interact with then join us and lets see what we can do together.
Summary of This Role
Responsible for selling merchant services offerings to businesses. Activities include pricing customer segmentation customer presentations account sign-up and activation and account management. Answers inbound customer calls regarding product and service information and identifies upselling opportunities from such calls. Accepts orders closes sales maintains customer records and completes required documentation.
What Part Will You Play
- Manages a portfolio of clients for the company typically with an annual net revenue value of $200000 or more. Identifies revenue opportunities within assigned territories through communications with prospective clients marketing programs and other activities as needed. Telephones prospects to identify appropriate contacts qualifies and drives leads through the sales pipeline. Ensures suspect identification planning account qualification and needs analysis at all prospect levels. Responds to customer requests for information and gives online presentations. Identifies and closes additional product and/or service sales with existing clients to further develop the client relationship. Manages client relationships and expectations during the sales cycle.
- Maintains existing/prospective client records in accordance with company policies to include call notes scheduled client interactions contact information and other relevant client information in the Customer Relationship Management (CRM) system; currently . Keeps management informed of all activity including timely preparation of reports.
- Develops knowledge of current product/service portfolio as well as changes and developments within the payments industry.
What Are We Looking For in This Role
Minimum Qualifications
- High School Diploma or Equivalent
- Typically Minimum 2 Years Relevant Exp
- Related Experience
Preferred Qualifications
- Typically Minimum 2 Years Relevant Exp
- B2B sales experience cold calling sales experience demonstrated successful performance in previous sales job
What Are Our Desired Skills and Capabilities
- Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
- Job Complexity - Works on assignments that are routine to moderately difficult requiring some decision in resolving issues or in making recommendations.
- Supervision - Normally receives little instruction on daily work general instructions on newly introduced assignments.
- Industry Knowledge - Expert knowledge of the merchant payment industry
- Decision Maker - Advanced ability to be an effective problem solver and act quickly to resolve issues
- Communication - Effective listener and communicator who is able to establish long lasting customer relationships
Heartland is an equal opportunity employer. Heartland a Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Required Experience:
Contract
Employment Type
Full-Time
