Employment Type:
Full time
Shift:
Day Shift
Description:
Maintains clinic office by serving as general receptionist and clerical person. Maintains patient flow scheduling appointments triaging phone calls and handling messages. Maintains patient charts and accurate patient demographics. Maintains records on referring physicians. May have contact with patients aged newborn to geriatric.
Position Purpose
Maintains clinic office by serving as general receptionist and clerical person. Maintains patient flow scheduling appointments triaging phone calls and handling messages. Maintains patient charts and accurate patient demographics. Maintains records on referring physicians. May have contact with patients aged newborn to geriatric.
What You Will Do
- Answers incoming phone calls facilitating communication among staff ancillary departments doctors and others by taking and transmitting messages and information to appropriate parties.
- Greets patients and visitors to the clinic in a friendly and professional manner.
- Establishes and maintains current patient demographics and insurance information in the electronic health record.
- Schedules appoints efficiently and accurately.
- Accepts and records payments for services rendered to patients and does balance and prepares deposit at end of each day.
- Processes patient referrals.
Minimum Qualifications
- High school graduate or equivalent.
- Must be BLS certified within 3 months of hire.
- Knowledge of medical terminology preferred.
- Experience in an ambulatory care setting as a receptionist is preferred.
- Must display proper telephone etiquette.
- Must be able to demonstrate basic computer skills in a Windows environment.
- Must have good communication and diplomacy skills.
- Must be comfortable operating in a collaborative shared leadership environment.
- Must possess a personal presence that is characterized by a sense of honesty integrity and caring with the ability to inspire and motivate others to promote the philosophy mission and vision goals and values of Trinity Health.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.