Job Title: Operations Manager
Location: MW Components Greer: Springs
Reports To: General Manager
Job Summary:
The Operations Manager will lead and mentor the Operations team comprising Production Maintenance Process Engineering and Purchasing to achieve company objectives meet and exceed customer expectations and foster a culture of continuous improvement safety and quality. This role demands an individual with strong leadership capabilities robust problem-solving skills and outstanding communication abilities to drive efficiency and productivity.
Key Responsibilities:
- Operational Leadership & Excellence:
- Execute operational plans aligned with overall company goals and facility objectives.
- Drive a culture of continuous improvement (e.g. Lean Six Sigma) across all operational departments to enhance productivity quality safety and cost-effectiveness.
- Oversee all aspects of daily manufacturing operations including production planning and execution maintenance reliability process optimization and procurement.
- Ensure compliance with all applicable industry regulations safety standards (e.g. OSHA) environmental regulations and quality certifications (e.g. ISO).
- Champion a strong safety culture ensuring all team members adhere to safety protocols and proactively identify and mitigate risks.
Team Leadership & Development:
- Provide strong decisive and hands-on leadership to the Operations team (Production Maintenance Process Engineering Purchasing).
- Foster a positive collaborative and accountable work environment.
- Mentor coach and develop direct reports and team members.
- Conduct performance reviews set clear objectives and manage the performance of the operations team leaders.
- Promote effective communication and collaboration between departments and shifts.
Customer Focus & Delivery:
- Ensure the facility consistently meets customer requirements for quality on-time delivery and service.
- Collaborate with Sales Customer Service and other departments to understand customer needs and address any issues promptly.
- Drive initiatives to improve customer satisfaction and responsiveness.
Financial & Resource Management:
- Assist in the development of and manage the operational budget for assigned areas ensuring cost control and resource optimization.
- Analyze operational data and KPIs to identify trends make informed decisions and drive performance improvements.
- Oversee the purchasing department to ensure timely procurement of materials and services at optimal cost and quality.
- Manage operational aspects of capital expenditure projects related to facility improvements and equipment.
Problem Solving & Decision Making:
- Proactively identify operational challenges and opportunities.
- Lead cross-functional teams in effective root cause analysis and problem-solving.
- Make timely and sound decisions to ensure operational continuity and goal achievement.
Communication:
- Communicate effectively and transparently with all levels of the operations team and with other relevant departments.
- Clearly articulate operational goals and performance expectations.
- Represent the facilitys operations effectively in internal meetings and discussions.
Qualifications:
- Bachelors degree in engineering (Mechanical Industrial Manufacturing or related) Business Administration Operations Management or a related field.
- Minimum of 7-10 years of progressive experience in a manufacturing environment with at least 3-5 years in an operations leadership or supervisory role (e.g. Production Manager Value Stream Manager).
- Proven track record of successfully leading and developing teams in areas such as Production Maintenance Engineering or Purchasing.
- Strong understanding of manufacturing principles including lean manufacturing Six Sigma quality systems (e.g. ISO 9001) and supply chain management.
- Demonstrated experience in operational budgeting cost control and performance metrics.
- Experience with ERP/MRP systems.
- Familiarity with relevant safety (OSHA) and environmental regulations.
Required Skills & Attributes:
- Strong Leadership: Ability to motivate and guide teams towards achieving operational goals. Proven experience in building effective teams and fostering a positive work culture.
- Advanced Problem-Solving: Strong analytical skills with the ability to identify complex problems evaluate options and implement effective solutions in a timely manner.
- Superior Communication: Excellent verbal written and interpersonal skills. Ability to communicate effectively with diverse audiences within the manufacturing environment.
- Results-oriented with a strong sense of urgency.
- High level of integrity and ethical conduct.
- Ability to manage multiple priorities in a fast-paced environment.
- Good business acumen and understanding of manufacturing finance.
- Customer-focused mindset.
- Proficient in Microsoft Office Suite and manufacturing-related software.
Working Conditions:
- This role operates primarily in a manufacturing facility environment which will include exposure to noise dust and varying temperatures.
Required Experience:
Manager