Product Application Engineer
Product Application Engineer
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Job Description
Qualitrol Job Description (US)
Role: Application Engineer
Location:Fairport NY
Excellent Pay and Benefits!
Qualitrol employees receive a competitive salary twenty-eight days of paid time off (includes PTO and Holidays) great health benefits that are effective your first day flexible working hours up to 100% education reimbursement towards a degree and 401k matching (vesting immediately). We have annual reviews and career development planning to help get you to the next level in your career. Our family friendly environment also provides paid Maternity/Paternity leave Adoption leave Life Insurance and more.
You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We believe in absolute inclusion and diversity. Qualitrol associates enjoy the autonomy breadth of responsibility and creativity that are typical in a medium-sized company while sharing resources standard methodologies and growth opportunities that are found in a Fortune 500 company like Fortive.
Your Impact
As an Application Engineer with the Asset Protection product line you will be exposed to many facets of the business. From collaborating with customers on technical requirements to working with our Sales Representatives to present the technical side of our products to customers. Youll work with the Quality and Engineering departments to ensure our products meet client specifications and ensure our Quality standards. The exposure provided opens many growth opportunities. We seek continuous improvement for our Customers our Products our Processes and Ourselves. Great opportunity to join a dynamic diverse driven engineering team with a growth mindset!
Heres where youll demonstrate your proficiencies:
- Provide customer technical assistance for product questions and problems from the point of quotation request through post shipment and installation.
- Research and identify product solutions. Initiate New Product models and derivatives to meet agreed upon customer needs.
- Support manufacturing by answering technical questions as required and trouble-shooting order related problems.
- Analyze product failures and customer concerns. Assist in customer quality concerns. Generate reports and CQCs as required.
- Provide Internal Training on Qualitrol Products
- Project management of customer issues from occurrence to resolution.
Skills & Experience
The successful candidate will be able to demonstrate the following skills and experience:
- BS degree (or equivalent) Electrical or Mechanical Engineering Computer Science or related field is required. Additional work experience in lieu of a degree may be considered.
- 2 years of experience in an Engineering role.
- Software and Hardware implementation and solving sophisticated technical issues
- Excellent verbal and writing skills with a strong customer service focus.
- Strong analytical and problem-solving skills
- Knowledge in telecom techniques for remote device monitoring: TCP/IP modem protocols serial links etc. (preferred)
- Ability to create and deliver presentations as needed.
Preferred Skills: (only 1-2 bullets if applicable)
- Oracle and Salesforce experience
- Knowledge of electric power transmission and distribution
About Us
We Are Fortive!!
Fortives essential technology makes the world stronger safer and smarter. We accelerate transformation across a broad range of applications including environmental health and safety compliance industrial condition monitoring next-generation product design and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions data-driven intelligence AI-powered automation and other disruptive technologies. Were a force for progress working alongside our customers and partners to solve challenges on a global scale from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 17000 strong united by a dynamic inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive we believe in you. We believe in your potentialyour ability to learn grow and make a difference.
At Fortive we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive we believe in growth. Were honest about whats working and what isnt and we never stop improving and innovating.
Fortive: For you for us for growth.
Ready to move your career forward Find out more at.
Employment Type
Full-Time
