Job Description
Job Summary
The Chief Operating Officer is responsible for overseeing all operational and sales functions within the agency. This role requires hands-on leadership in property & casualty operations with a strong emphasis on driving revenue growth optimizing processes and managing both people and partnerships. The ideal candidate brings extensive P&C industry expertise proven production experience and a track record of leading sales and operational teams to achieve strategic objectives.
Responsibilities
- Collaborate with account managers to ensure client needs are met and service standards are upheld
- Develop and maintain strategic relationships with carrier partners and external vendors
- Lead recruitment performance management and when necessary termination decisions for operational and sales staff
- Make executive-level decisions on resource allocation process improvements and organizational priorities
- Oversee departmental budgets forecasts and operational metrics to drive profitability and efficiency
- Provide coaching and mentorship to direct reports fostering a culture of accountability and growth
- Participate in industry events as a company representative with limited travel required
Qualifications/Requirements
- 10 years of experience in the insurance industry preferred with at least 5 years in property & casualty operations or sales leadership
- Demonstrated success as a practice leader regional sales director producer or account manager with P&C focus
- Strong production experience and sales acumen with a proven ability to drive revenue growth in a sales-driven environment
- Exceptional leadership skills including people-management cross-functional communication and change management
- Ability to wear multiple hats; a strategic thinker who can also execute day-to-day tasks independently
- Solid decision-making capabilities with experience making high-stakes operational and personnel judgments
- Excellent interpersonal skills and the ability to communicate effectively with internal teams and external partners
- Holds an active P&C (Property and Casualty) insurance license
Compensation Package
- Compensation: Between $160K$240K (based on experience)
- Competitive benefits package paid time off professional development opportunities etc.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Chief