David Kennedy Recruitment is working with a leading tech company who is looking to recruit a Workforce Management Specialist to join their team in Colombia.
Position: Workforce Management Specialist
Location: Bogota Colombia.
Employment type: Full-time
Work model: on-site
Benefits: base salary
DUTIES AND RESPONSIBILITIES
- Assess daily staffing needs and allocate personnel accordingly to ensure optimal operational coverage including opening and closing of service areas.
- Organize and coordinate employee schedules and shift rotations to maintain smooth operational workflows.
- Collaborate with HR and team leads to manage time-off requests approve schedules and ensure all shifts are properly staffed.
- Prepare and maintain daily staffing and attendance reports verify work hours process schedule changes and complete other administrative tasks as assigned.
- Develop and maintain effective staffing plans that support operational goals across departments.
- Track employee attendance and ensure compliance with internal policies and legal requirements.
- Prepare shift transition documentation to support consistent handovers between shifts.
REQUIREMENTS:
- Native or fluent in English (C1 level) with strong proficiency in both written and spoken communication.
- Proven ability to efficiently coordinate staffing schedules and manage multiple priorities.
- Proficiency in Microsoft Excel and experience using workforce management or scheduling software.
- At least 6 months in a similar scheduling or coordination role with the ability to work independently.
- Flexibility to work within a rotating 24/7 shift schedule.
- Familiarity with relevant labor laws and compliance standards related to workforce scheduling and attendance.
BENEFITS:
- Competitive salary
- Private health insurance from day one
- International work environment
- Opportunities for career development