Workplace Technology Solutions, 2+ Yrs, Gurgaon
Workplace Technology Solutions, 2+ Yrs, Gurgaon
Posted on :
12-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Workplace Management & Solutions Practitioner
Location: Gurgaon (Onsite)
Experience Range: 2 to 4 Years
Notice Period: Immediate
We are seeking a Workplace Management & Solutions Practitioner to provide expert administrative space and service support for Accentures global workforce. The role involves ensuring seamless workplace technology solutions for efficient operations and employee satisfaction.
Key Responsibilities:
- Provide customer support with excellent communication skills and the ability to convey technical information in non-technical terms
- Manage and resolve tickets (incidents & requests) while maintaining proper documentation
- Adhere to service level agreement principles
- Possess proficiency in Windows 10/11 M365 ServiceNow Active Directory Azure MFA Intune/SCCM and mobile/tablet platforms
- Configure and maintain standard and multi-function print devices workstation networks and voice communication systems
- Demonstrate knowledge of networking concepts and components
- Conduct video conferencing across various platforms
Requirements:
- 15 years of full-time education
- 5 years of experience in customer support 2nd level workstation software & hardware break-fix support service management
- Experience in the mining/resource industry is a plus
If you are a proactive individual with strong technical skills and a passion for customer service we encourage you to apply for this exciting opportunity.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
