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Providing dedicated support to our Broker Relationship Managers
Packaging credit applications for submission
Providing a high level of customer service
Assisting with broker communication documentation requests and document verification
Working closely with internal stakeholders to support approval for loans in line with customer needs & Lumi policy
Answering inbound broker or customer phone calls
Qualifications :
THIS PERSON IS SOMEONE WITH
Demonstrated sales or sales support experience in B2B (essential)
Business lending experience (desirable)
Experience working for a FinTech or in financial services (desirable)
Excellent communicator both written and verbal
Ability to multitask and maintain a swiftly moving pipeline
Ability to develop strong working relationships with new business and existing customers
Commercially minded
Curious positive & self-starting
Ability to work well with other people and build good relationships
Additional Information :
PERKS & BENEFITS
Wellbeing: Free counselling seasonal activities Wellbeing Allowance wellness room flu shots
Work Life: Home Workspace Allowance Purchased Leave Parental Leave Parental Flex Leave Lumi Life Leave for challenging events breastfeeding/expressing space
Social & Food: Monthly lunches regular celebrations stocked kitchen beer & kombucha on tap board games ping pong rooftop BBQs
Rewards & Recognition: Competitive pay referral bonuses shout-out recognitions
Community Support: Paid volunteer leave diversity celebrations company volunteer days
Remote Work :
No
Employment Type :
Full-time
Full-time