Office Associate, Bureau of Early Intervention

***ONLY PERMANENT EMPLOYEES IN THE CIVIL SERVICE TITLE CLERICAL ASSOCIATE AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST FOR CLERICAL ASSOCIATE EXAM NO. 3120 ARE ELIGIBLE TO APPLY


Established in 1805 the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers in service of a vision of a city in which all New Yorkers can realize their full health potential regardless of who they are how old they are where they are from or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure innovating in science and scholarship to advance public health knowledge and responding to urgent public health crises from New York Citys yellow fever outbreak in 1822 to the COVID-19 pandemic we are a hub for public health innovation expertise and programs and services. We serve as the population health strategist and policy and planning authority for the City of New York while also having a vast impact on national and international public policy including programs and services focused on food and nutrition anti-tobacco support chronic disease prevention HIV/AIDS treatment family and child health environmental health mental health and racial and social justice work among others.

Our Agencys five strategic priorities building off a recently-completed strategic planning process emerging from the COVID-19 emergency are:
1) To re-envision how the Health Department prepares for and responds to health emergencies with a focus on building a response-ready organization with faster decision-making transparent public communications and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease including addressing rising rates of childhood obesity and the impact of diabetes and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths strengthening our youth mental health systems and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for womens health
5) Mobilize against and combat the health impacts of climate change

Our 7000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work and a critical foundation to achieving population health impact in New York City the NYC Health Department has been a leader in recognizing and dismantling racisms impacts on the health of New Yorkers and beyond. In 2021 the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power opportunity and access the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.

PROGRAM AND JOB DESCRIPTION:

The Division of Family and Child Health (DFCH) of the New York City Department of Health and Mental Hygiene is charged with the creation and oversight of programs policies services and environments that support physical and socio-emotional health and promote primary and reproductive health services health equity social justice safely and well-being for New York city families and children. The Division is comprised of the Bureau of Maternal Infant and Reproductive Health the Bureau of Early Intervention the Office of School Health and the Bureau of Administration. The vision of the DFCH is that every child woman and family recognizes their power and is given the opportunity to reach their full health and development potential. We encourage qualified applicants with demonstrated commitment to social justice particularly racial gender and LGBTQI equity to apply.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Provide clerical/office assistance for implementation and execution of the Early Intervention Program process and perform receptionist duties answering calls directing callers taking messages.

Greet family members and members of the provider community as they come to the Regional Office.

Retrieve and access requested case record information through Early Intervention NY Early Intervention Systems / HUB database and create electronic child case records.

Prepare documents with word and spreadsheet programs using Microsoft Office and enter information in the Virtual Vault.

Prepare emails using Microsoft Outlook and any required documents for distribution and provide clerical assistance to facilitate projects or assignments for Early Intervention Program.

Perform any other clerical/office duties as required and complete any other tasks as assigned by management.

CLERICAL ASSOCIATE - 10251

Qualifications :

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a States department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time