UX Researcher
UX Researcher
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Job Description
Were looking for an enthusiastic and skilled Mid-Level User Researcher to join our Product team. In this role youll play a crucial part in understanding our users their needs and behaviours. Youll work collaboratively within a product-focused environment turning insights into actionable recommendations that drive meaningful product improvements.
This is a fantastic opportunity for someone looking to grow their expertise take ownership of research initiatives and contribute significantly to a product that truly matters.
What Youll Do:
- Plan & Execute Research: Design and conduct a variety of user research studies (e.g. usability testing user interviews surveys concept testing field studies) to gather qualitative and quantitative insights.
- Identify User Needs: Uncover user behaviours motivations pain points and unmet needs to inform product strategy and design decisions.
- Collaborate Cross-Functionally: Work closely with Product Leads Product Designers Engineers and Data Analysts to define research objectives share findings and ensure user insights are integrated throughout the product development lifecycle.
- Analyse & Synthesise Data: Analyse research data synthesise findings and translate complex information into clear concise and compelling insights and actionable recommendations.
- Communicate Findings: Present research findings to various stakeholders through compelling reports presentations and workshops.
- Champion the User: Advocate for the user throughout the organisation fostering a user-centered culture.
- Contribute to Research Operations: Help develop and refine research processes tools and best practices within the team.
Qualifications :
- Education: Bachelors or MSc degree in Human-Computer Interaction (HCI) Psychology Sociology Anthropology Design or a related field (or equivalent practical experience).
- Experience: 2-4 years of hands-on experience in a dedicated User Researcher role ideally within a product-focused environment.
- Methodology Expertise: Proven experience with a range of qualitative research methods (e.g. user interviews usability testing field studies) and a good understanding of when to apply them.
- Communication Skills: Excellent written and verbal communication skills with the ability to articulate complex research findings clearly to diverse audiences.
- Collaboration: Demonstrated ability to work effectively in cross-functional teams.
- Tool Proficiency: Familiarity with user research tools (e.g. UserTesting Miro Figma for prototyping/testing survey tools).
Nice to Have:
- Quantitative Skills: Experience with quantitative research methods (e.g. surveys with statistical analysis) or working closely with data scientists.
- Domain Knowledge: Experience in SaaS B2B software is a bonus.
- UX Design Familiarity: Basic understanding of UX design principles and how research informs design.
- Accessibility Awareness: Knowledge of accessibility guidelines and inclusive design practices.
Additional Information :
Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. Were a fast-paced high-growth people-centric company delivering enterprise software for a great people experience and offering our own people a host of benefits and development opportunities.
Grow with us
At Unit4 we offer:
A culture built on trust - giving you the freedom and autonomy to be successful;
Balance - with our uncapped time off policy remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being;
Talented colleagues role models and mentors - work learn and be inspired by some of the best talent in the software industry;
A commitment to sustainability - with initiatives such as our Act4Good program a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet;
A safe and inclusive working environment supported by our Employee Resource Groups which are open to all and include Women at Unit4 Pride at Unit4 Mental Health and Access at Unit4 and People of Color at Unit4.
Our commitment to you
Unit4 is committed to ensuring equal opportunity for everyone - together we continue to build an inclusive culture that encourages and celebrates the diversity of our employees. We consider all candidates on their ability to do the job required and welcome the unique contributions each individual can bring to Unit4. We know that diversity of race ethnicity gender sexual orientation gender identity or expression age educational background national origin religion and physical ability brings fresh perspectives ideas and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. Thats why we make our hiring decisions solely based on skills qualifications and our current business needs.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
