Reservation Associate
Reservation Associate
Posted on :
12-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
JOB PURPOSE
- Maximize room bookings by delivering a pleasant and efficient reservations service.
- Ensure that reservations are dealt with effectively while maximizing revenue.
EXECUTIVE RESPONSIBILITIES & EMPOWERMENT
- Liaises with Sales & Marketing Team and Front Office Team in day to day operations
- KEY OPERATIONAL RESPONSIBILITIES
Financial
- Identify optimal cost effective use of the resources and educate the team on the same.
Operational
- Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
- Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
- Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
- Responsible for ensuring that all reservation filing and correspondence is carried out daily.
- Perform all the duties that are common and any other duties assigned by the Reservations Manager/Asst Manager/Team Leader.
Business plan /Analysis
- Maintain and update corporate database entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events
Team Management
- Work with internal/external representatives from different functions for executing the reservations.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
General Duty
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Be ready and responsible for any job which may be assigned by the Management
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
