Senior Manager Commercial Operations
Senior Manager Commercial Operations
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Salary Not Disclosed
1 Vacancy
Job Description
Build your best future with the Johnson Controls Team.
Who We Are:
Johnson Controls - Fire Suppression Products (FSP) is a global leader in fire and life safety. We provide fire detection sprinkler suppression special-hazard and emergency communications solutions to customers in countries spanning six continents. With more than 30 manufacturing facilities worldwide we provide safety and security for millions of customers around the world every day. Plus we offer a comprehensive array of testing inspection maintenance and repair services to keep fire and life-safety systems in top working order.
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Tools and Equipment to complete all jobs
Comprehensive benefits package including 401K medical dental and vision care
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
What you will do:
The Senior Commercial Operations Managerwill lead and optimize the operational processes drive efficiency and enhance overall business performance within the Americas Fire Suppression division. This role requires a strategic leader who can manage cross-functional teams improve operational workflows and ensure that business objectives are met. The ideal candidate will have a strong background in operations sales finance process improvement customer relationship management and leadership.
How you will do it:
Manage daily operations of Fire Suppression sales operations to ensure efficiency productivity and alignment with sales goals and objectives.
Execution and support of Strategic Accounts to implement best practices and alignment with key customer accounts and performance.
Lead and mentor internal teams to drive operational excellence in terms of account management customer data and system tools.
Identify opportunities for process improvements and implement best practices to optimize efficiency.
Ensure compliance with compliance policy alignment industry regulations and quality standards within documentation and processes.
Monitor key performance indicators (KPIs) and provide actionable insights for continuous improvement.
Manage budgets resources and cost-control measures to maximize profitability.
Implement technology solutions to streamline processes and enhance operational effectiveness.
Using the tools and systems within the business develop an approach to data analysis helping the business identify evaluate and understand potential opportunities for improvement.
Working with the teams map and analyses of our positioning in specific markets building an approach that allows understanding of our performance and identifies opportunities white space and areas of focus.
Working with the functions to resolve challenges and bottlenecks within the organization and helping support an approach to resolve/mitigate.
Develop and expand on the existing business tools enabling better visibility of performance and individuals achievement against targets improving accountability and ownership within the teams.
Be a major stakeholder in the management of initiatives within the regions supporting all aspects ideation objectives actions & milestones and output.
Help support and influence budget planning and target setting for the teams working with sales excellence and finance to ensure alignment and timely delivery.
What we look for:
Bachelors degree in Business Sales and Operations Management or a related sales / finance / industry knowledge within the Fire Suppression industry.
7 years of experience in operations management with strong customer knowledge.
Proven track record of process optimization efficiency improvements and cost reduction.
Strong analytical problem-solving and decision-making skills.
Excellent leadership and team management abilities.
Proficiency with SFDC JDE SAP other business tools.
Strong communication and stakeholder management skills.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
Senior Manager
Employment Type
Full-Time
