Project Portfolio Director
Project Portfolio Director
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Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Project Portfolio DirectorWhat does a successful Project Portfolio Director do
As a Project Portfolio Director your role will involve taking the lead in managing the project portfolio for a major client. This will involve overseeing and coordinating various projects within a broader program portfolio ensuring they are aligned with the strategic objectives of both Fiserv and the client. You will be responsible for managing risks scope schedules stakeholder communication and resource allocation for all initiatives.
What you will do:
- Manage a portfolio of between 150-200 active projects / programs.
- Provide program management support and reporting post contract and execute required development across relevant segments and functions.
- Manage program level scope change and high-level program milestones and project plans.
- Develop relationships with internal and client product managers to ensure product roadmaps are aligned to deliver needed enhancements and to coordinate timing of delivery.
- Oversee the successful delivery of implementation and certification projects; support a cross functional project team of Fiserv Professionals as they work with our clients and ensure a quality client experience.
- Identify implement and document process improvements to speed ROI and enhance client experience.
- Effectively communicate and escalate important issues and service gaps to ensure prompt resolution of client concerns related to implementation efforts.
- Facilitate both internal and external program status meetings to foster alignment throughout the organization.
What you will need to have:
- 10 years of merchant acquiring experience or relevant payment processing experience.
- 8 years of experience as a Project or Program Management creating/maintaining project plans.
- 8 years of experience in effectively driving project implementations.
- 8 years of experience with process improvement identification and implementation.
- 8 years of experience with creating or editing executive level presentations
- Experience implementing projects using Agile methodologies
- Bachelors degree in business administration or a relevant field or an equivalent combination of education work and/or military experience.
What would be great to have:
- Possession of professional certifications such as PMP and Six Sigma.
- Advanced degree in business administration or operations.
- Familiarity with Fiserv systems and knowledge of how they operate.
Important info about this role:
- Must be able to travel up to 15% of the time.
- This is a full-time direct-hire position and no contract options for unsolicited agency submissions will be considered.
Perks at Work:
- Were #FiservProud of our commitment to your overall well-being with a growing offering of physical mental emotional and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays generous time off policies including Recharge & Refuel time for qualifying associates and free counseling through our EAP.
- Plan for your future with competitive salaries the Fiserv 401(k) Savings Plan and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical dental vision life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training development certification and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives exchange ideas and elevate careers.
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Director
Employment Type
Full-Time
