Senior Program Manager, Supply Chain

Senior Program Manager - Delivery Speed

As a Senior Program Manager within Supply Chain you will own and develop the long-term Speed strategy and transformation roadmap for the Amazon AU network. Youll architect sustainable multi-year strategies to revolutionize delivery speeds and create new customer propositions. This role requires strategic vision to transform how we serve our customers through innovative delivery capabilities while building frameworks that ensure operational excellence.

You will develop comprehensive strategies spanning inventory placement FC operations and transport networks creating robust long-term roadmaps across our first middle and last mile verticals. Youll own the strategic direction of our speed transformation making data-driven decisions while managing executive stakeholder relationships.

Working closely with AU FC Operations Transportation Business and Tech teams youll own the strategic Speed roadmap and capability development. Youll lead the development of long-term forecasting frameworks while establishing mechanisms to ensure delivery speed goals are met. This role demands advanced analytical capabilities executive-level stakeholder management and strategic thinking while maintaining a strong customer-centric focus.

Core Responsibilities:
Develop and own multi-year speed strategy and transformation roadmap
Create long-term forecasting frameworks and capability models
Architect new speed acceleration services and delivery propositions
Lead strategic planning sessions and executive updates on speed transformation
Develop cross-functional strategies to transform operational cycle times
Establish governance frameworks for speed performance management
Partner with Global teams on strategic system improvements
Build and mentor teams focused on speed transformation
Create business cases for strategic speed investments
Define speed metrics and measurement frameworks for future capabilities

Location: Melbourne VIC AUS Sydney NSW AUS

BASIC QUALIFICATIONS
Bachelors degree in relevant field (Engineering Operations Research Mathematics or related)
5 years of experience in program management operations or related fields
Proven experience in developing and executing multi-year strategies
Strong executive stakeholder management experience
Advanced analytical capabilities and data modeling experience
Excellence in building and maintaining forecasting frameworks
Advanced Excel skills and SQL proficiency
Experience in leading cross-functional teams and programs

PREFERRED QUALIFICATIONS
Advanced degree in relevant field
Experience in e-commerce or logistics transformation programs
Track record of developing innovative solutions in fast-paced environments
Experience in building and mentoring high-performing teams
Deep understanding of supply chain operations and network design
Experience in developing new service offerings and capabilities
Strong understanding of Australian logistics landscape

This role combines strategic thinking analytical excellence and transformation leadership to create lasting impact on our speed capabilities and customer experience. Youll shape the future of Amazons delivery network in Australia while building frameworks that scale with network growth.

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.