Service Manager
Service Manager
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Salary Not Disclosed
1 Vacancy
Job Description
As a Service Manager you will own our customers experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.
If you are looking for an opportunity to work for a fast growing family owned dealership Budd Baer Automotiveis for you! Budd Baer Automotiveis always looking for a qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing.
At Budd Baer Automotive we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. AtBudd Baer Automotive we believe our employees are our greatest asset. As such we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs.
What We Offer
- Medical Vision and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Saturday Lunches
- Discounts on products and services
- Ensure customers receive prompt courteous and effective service
- Serve as a liaison between technicians and customers
- Take ownership of customers experience by carrying out additional assignments enabling the dealership to leave a positive impression with the customer
- Manage and hire technicians and service advisors
- Interview and make new hires
- Distribute work between technicians
- Prioritize required services
- Ensure customers have a positive dealership experience
- Provide concierge support for all owner inquiries whether via phone or in person to ensure the customer does not get mishandled
- Spend quality time building relationships with the customers
- Must have previous Service Manager experience for consideration
- Previous experience managing a team
- Technical automotive knowledge
- Demonstrated ability to manage others
- Organized and friendly personality
- Dealership experience preferred
Required Experience:
Manager
Employment Type
Full-Time
