IT CAB Analyst
IT CAB Analyst
Posted on :
12-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
40% - Change Management
Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.
Work Schedule
M-F 8a-5p
Contact Information to Applicants
Vickye Kozlowski
Position Overview
The IT Analyst plays a vital role in KU IT by serving as the Change Manager for the organizations IT change management process. This position also develops maintains and enhances technical documentation and business intelligence processes across the department. This position is responsible for organizing and facilitating communication surrounding IT changes and ensuring compliance with IT change processes creating technical documentation and supporting the IT Knowledge Base. The Analyst works closely with campus stakeholders IT service providers and management to ensure new and existing IT processes align with institutional needs and strategic initiatives.
- Schedule and create the agenda for weekly Change Advisory Board (CAB) meetings.
- Facilitate weekly CAB meetings and document key decisions and action items.
- Ensure all change submissions comply with established policies and procedures for IT change management.
- Recommend and implement process improvements to enhance change management efficiency.
- Collaborate with CAB members to support decision-making track progress and maintain accurate records.
- Work within a team to develop and implement technical and procedural documentation.
- Maintain administer and assist in troubleshooting knowledge base systems.
- Create and develop new documentation that details features and procedures for IT systems.
- Provide periodic and cyclical review of existing documentation to ensure accuracy and completion.
- Work across teams to enhance documentation practice and procedure.
- Assist in collecting analyzing and reporting IT operational metrics to support decision-making.
- Engage in enterprise initiatives and strategic planning efforts as directed.
- Participate in project management efforts as assigned by IT leadership including documentation and process standardization.
Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.
Work Schedule
M-F 8a-5p
Contact Information to Applicants
Vickye Kozlowski
- High school diplomaGED and four (4) years relevant professional experience ORan Associates degree and two (2) years of relevant professional experience ORa Bachelors degree.
- One (1) year of experience of coordinating IT change management processes or similar structured processes.
- Experience creating and maintaining technical or procedural documentation as evidenced in application materials.
- Excellent written communication skills as evidenced in application materials.
- Experience working with or administering knowledge base or content management systems (e.g. TDX ServiceNow etc.) as evidenced in application materials.
- One (1) year experience in project management or related implementation(s).
- At least one (1) year of professional experience with:
- Supporting Windows or Mac operating systems.
- Implementing and managing information technology systems.
- Microsoft Endpoint Configuration Manager (MECM)
- Microsoft Active Directory & Group Policy
- Troubleshooting network issues / network management in an enterprise network.
- IT work experience at a higher education institution as evidenced in application materials.
Position Overview
The IT Analyst plays a vital role in KU IT by serving as the Change Manager for the organizations IT change management process. This position also develops maintains and enhances technical documentation and business intelligence processes across the department. This position is responsible for organizing and facilitating communication surrounding IT changes and ensuring compliance with IT change processes creating technical documentation and supporting the IT Knowledge Base. The Analyst works closely with campus stakeholders IT service providers and management to ensure new and existing IT processes align with institutional needs and strategic initiatives.
In addition to the online application the following documents are required to be considered for this position:
- Cover letter describing how you meet the required and preferred qualifications.
- Resume.
- List of three (3) professional references.
Only complete applications will be considered.
Application review begins Tuesday June 24 2025 and will continue until a qualified pool of applicants are identified.
Required Experience:
IC
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
