Junior Content Project Manager
Junior Content Project Manager
Posted on :
12-06-2025
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1 Vacancy
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Job Description
Be Part of Our Next Chapter
For over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!
Coates Group has the values of a family-owned business and the innovative spirit of a start-up both which fuel our purpose Creating Connections. Empowering Partnerships. Always Evolving. Through hard work dedication and creativity weve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious charismatic authentic and we value and leverage the diversity of our crew. We are imaginers kindness enthusiasts experts creators thinkers challengers collaborators and over-achievers. And together as a Crew we are revolutionizing the way the worlds leading brands leverage technology to drive the best customer experiences.
The Junior Content Manager plays a key supporting role in the planning development and execution of content strategies across digital platforms for Coates Group clients including McDonalds. This position helps ensure the timely accurate and high-quality delivery of content that enhances the customer experience across all digital touchpoints.
This role will be responsible for
- Stakeholders collaboration :External (Markets) & Internal (Content Managers support operation teams) point of contact for content services related requests
- Involvement in continuous Content management for BAU markets (Campaigns change requests etc)
- Logging & prioritizing requests in collaboration with Content services team managing content
- Ensuring that multiple requests are managed/ completed across European markets and meet
- Being an expert of customer journeys on Switchboard to be able to determine appropriate solution and make relevant recommendations to clients
- Performance reporting (content requests tracker is kept up to date)
- Data collection for new store locations (Software installations)
- Directing client escalations and issues to relevant internal teams
- Workload management be able to anticipate and rise alerts on time
- Invoicing : data collection for all content management requests making sure invoicing file is up to date and content requests are correctly invoiced.
delivery timelines with the customer
deadlines.
Qualifications and Experience
- A Bachelors Degree in Business Administration or Computer Science or 3-5 years of equivalent work experience.
- Experience in the digital signage and integration technology industry is desired but not required
- Proven experience in a similar role within an operational or operational support or in a customer-facing environment
- Demonstrable experience working on enterprise digital software projects.
- Front-End web design experience preferred but not required
- Proven experience and knowledge of one or more Agile frameworks
- Environment with a strong knowledge of the software development processes.
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together we are creators allowing us to make our purpose a reality to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented ambitious creative people that value integrity individuality and inclusivity. (Ask us about our Equality Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our Thrive Program which includes a suite of flexible work options because were strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions) a Global Wellness paid day off to recharge as well as a Give Back Day to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. Were proud of where weve been and are energized by where were going. We encourage ideas and perspectives because we know the more we have the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what weve accomplished but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race color creed national or ethnic origin gender religion disability age political affiliation or belief disabled veteran veteran of the Vietnam Era or citizenship status (except in those special circumstances permitted or mandated by law).
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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