Case Manager, Psychogeriatric_FT-Perm
Case Manager, Psychogeriatric_FT-Perm
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Job Description
DATE:June 10 2025
LOCATION: Toronto ON Pine Villa
COMPENSATION: $55239 -67560 annually prorated
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges substance use challenges poverty and homelessness. Serving 19633 annually and providing 1861 units of supportive housing last year LOFT is one of Ontarios largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.
Job Summary
As a Case ManagerPsychogeriatric you will be part of a team that co-ordinates a support network and linkages for older adult and seniors with serious mental illness and other challenges (e.g. addictions). A key component of this position is building a support network of community resources that will enable the individual to increase their independence dignity and self-respect. The role will require direct service and support to clients in area such as daily living practical assistance crisis intervention linkages to primary care and a range of other services to support the individuals needs.
What You Will Do
- Assists clients in the development and implementation of a care plan tailored to the clients needs and issues designed to improve quality of life. Identify and refer to resources specific to those needs and issues.
- Aas a liaison and client advocate among those involved with the clients care including family other caregivers medical and other multi-disciplinary providers.
- Conduct assessments such as RAI and OCAN and provide timely and accurate record keeping and reports as required.
- Provide supportive counselling or referral and linkages to health care programs or service providers.
- Provide crisis management/intervention and assist in the development of crisis plans for clients.
- Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles.
- Maintain strict confidentiality and follow all other required policies and procedures.
- Consistently interact with clients staff family members other community agencies and partners in a professional manner that reflects favourably on the organization.
- Attend and actively participate in all required training.
- Liaise collaborate and coordinate with other professionals service providers and partners.
- Complete other duties from time to time as assigned by the Coordinator and/or Program Director.
Must Haves
- Completion of degree in social services/human services or equivalent
- Minimum 3 years of experience in providing support to vulnerable seniors and older adults with special needs including mental illness addictions and severe social isolation.
- Completion of Gerontology is an asset.
- Group counselling related to mental health addictions and related issues.
- Knowledge of community resources and support.
- An understanding of harm reduction recovery and psychosocial rehabilitation principles the therapeutic relationship and an ability to come to an agreement with client on goals/priorities.
- Crisis intervention skills with well-developed problem solving abilities and interpersonal skills
- Good oral and written communication skills and computer literacy including MS word and Excel.
- Counselling responding and assessment skills.
- Creativity and flexibility to approaches.
- Ability to work effectively as part of a team and interact with workers from a variety of agencies.
- Understanding of cultural competency and framework
- Knowledge of other languages is an asset.
Staff will be required to work in clients own homes and may therefore be exposed to secondhand smoke. Occasional evening and weekend hours may be required. Frequent travel will be required using own vehicle.
What We Offer
- A comprehensive compensation and benefits package including medical dental vision life insurance and long-term disability
- Defined Benefits Pensions Plan
- 24/7 Employee Assistance Program
- E-learning program available all year round
- Starting vacation time above minimum standard
- Additional paid personal and paid sick days
- Professional development budget available to help you nurture and shape your career
- Corporate Gym membership rate with GoodLife Fitness
- Access to Perkopolis a comprehensive corporate discount program
- Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
- Tuition reimbursement program
- Maternity-leave top up program
Our Commitment to Diversity and Inclusion
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion collaboration and community delivered with dignity innovation and excellence. LOFTs vision is that together we can all live successfully in our community. Our client population reflects Ontarios diverse community and it is LOFTs goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you dont tick all the boxes but think youd thrive in this role you are encouraged to apply.
Note: A satisfactory vulnerable sector check (VSC) is also required.
CLOSING DATE:June 24 2025
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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting or .
Required Experience:
Senior IC
Employment Type
Full-Time
