Client Experience & Engagement Specialist (Community Engagement Navigator
Client Experience & Engagement Specialist (Community Engagement Navigator
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Job Description
Now Hiring: Community Engagement Navigator
Help people reconnect rediscover and rejoin the world around themone meaningful outing at a time.
Who We Are:
At Guardian Angel Senior Services we believe that home care should go beyond the home. Were a mission-driven agency helping people live full connected livesespecially those who might feel left out of the conversation. We dont just help people stay safe. We help them belong.
About the Role:
Were looking for a Community Engagement Navigatora warm-hearted go-getter who can help clients get out into the world and feel like part of it again. Think of yourself as part social connector part life coach and part trusted sidekick. Youll help clients explore their interests connect with resources and gain confidence being active in their community.
This role is ideal for someone who loves people knows how to build trust and isnt afraid to pick up the phone knock on a few doors or go with a client to that first yoga class town meeting or library book club.
What Youll Be Doing:
Build strong trusting relationships with clients who may be elderly disabled or managing chronic conditions or mental health challenges.
Help clients explore and access activities that interest themwhether thats a community garden local art show day program or spiritual service.
Research community events programs and services that match each clients unique personality and preferences.
Help coordinate appointments transportation and logisticssometimes going along for the ride.
Collaborate with families caregivers and our in-house team to create a plan for deeper community connection.
Be a cheerleader advocate and gentle motivator all rolled into one.
What You Bring:
A passion for people and a talent for listening
Comfort working with individuals facing mental illness disability isolation or substance use challenges
Knowledge of local community resources (or the motivation to find them!)
Excellent communication skills and professional boundaries
A valid drivers license and access to a reliable insured vehicle
Tech-savviness (we use Microsoft Office and digital communication platforms)
Strong problem-solving skills and the ability to think on your feet
A heart for equity inclusion and making a real difference
Bonus Points If You Have:
1 years of experience in healthcare mental health or community/social services
A degree in social work public health psychology sociology or a related field
Perks of the Job:
Work thats never boring and always meaningful
Autonomy and flexibility in your daily schedule
Support from a caring collaborative team
The chance to change livesincluding your own
This isnt a desk job. Its a people job. If you believe in community compassion and human connectionwed love to meet you.
Required Experience:
Manager
Employment Type
Full-Time
