Service Administrator
Service Administrator
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Job Description
About Us:
Varley Group is an Australian company that has a rich history spanning over 138 years. We have evolved into a highly successful diverse and multi-national engineering and manufacturing firm servicing a wide variety of major sectors including emergency service defence health care cyber security mining marine rail and more. Varley Groups network of subsidiaries includes: Norship SEM Fire & Rescue Air Boats International EMC Electric Vehicles IDES Introspectus and Frame Group.
Here at Varley we strongly believe in these core values:
- Safety Maintain a safe and healthy workplace for all employees in compliance with all applicable laws and regulations.
- Customer Focus We provide the best customer service through open and honest relationships.
- Quality of Workmanship We take pride in our work to ensure we provide high quality products services and employees.
- Acceptance of Change To adapt to changes in customer needs technology and social media demands.
- Success We secure continuing financial technical and market success.
With over 1200 employees in the Varley Group our company reputation is built on providing first-class work manufacturing quality products and providing unsurpassed service. It is our broad but specialised skills base and employees that have a passion for doing a good job that gives us a competitive edge.
The Role:
We have an exciting opportunity for a motivated and experienced Administrator to join our Fleet Services team where you will be a part of a small team of high performers that undertake a range of admin duties. Which includes Customer and supplier management Job control and Scheduling of work for local and remote service teams in delivering high value services to our broad customer base; key responsibilities include:
- Coordinate and work with customers to achieve service outcomes
- Manage & process customer service enquires
- Process Purchase Orders Jobs and Invoices
- Process spare parts orders & logistics demands
- Validate Technical reports ensuring quality requirements are met on behalf of our clients
- Manage and engage with key suppliers and partners to ensure efficient delivery of services
- Coordinate with local and remote technical teams to ensure efficient delivery of services
- Utilize business software such as MS Suite ERP and CRM to support business operations (Epicor Salesforce)
- Assist general office admin duties as required by the business
Why Us:
With over 1200 employees our company reputation is built on providing first-class work manufacturing quality products and providing unsurpassed service. It is our broad but specialized skills base and employees that have a passion for doing a good job that gives us a competitive edge. We are looking for employees that want to help us continue on this journey.
Benefits:
- Our people matter to us so we provide:
- Flexibility to support work & life balance
- Variety of work on innovating and market leading projects
- Full-time Permanent Position
- Discounted access to the Fitness Passport giving you access to hundreds of fitness and sporting centres across Australia
- Opportunity for career development training and encouragement to work across teams to build your skills and experience
- Access to our employee assistance program
- Easy site access/parking
To Apply:
If this sounds like the role you are looking for please send both your resume and cover letter outlining your experience and expertise. Applicants who do not provide both a resume and cover letter will regrettably not be considered for further steps in the selection process.
As part of the recruitment process of this role a set of screening questions were emailed via our candidate application platform. These questions are designed to further understand your experience career goals and assess how they align with the requirements of the role. Please note that it is crucial to complete the screening questions to proceed with your application. Applicants who do not complete these questions will regrettably not be considered for further steps in the selection process.
We appreciate your prompt attention to this matter and look forward to reviewing your responses.
We know that diverse teams are high performing teams. At Varley Group we welcome applicants from diverse backgrounds and we are an Equal Employment Opportunity Employer.
Would you like a copy of the job advertisement in an alternative format or need support with your application Please contact us via
Required Experience:
Manager
Employment Type
Full-Time
