Location: Fully remote in Greece
Employment Type: Full-time
What You Will Be Doing:
- Handling incoming phone calls messages and emails from customers.
- Providing information and assistance on products including vacuum cleaners air purifiers hair care tools and more.
- Troubleshooting technical issues and offering solutions to customer inquiries.
- Processing warranty claims repairs and replacements.
- Offering product recommendations based on customer needs and preferences.
- Maintaining high customer satisfaction through professional and courteous communication.
Job Requirements:
- Excellent writing and verbal communication skills in Italian and English.
- Strong attention to detail.
- Good technical troubleshooting and problem-solving skills.
- Ability to handle unexpected changes and customer concerns with professionalism.
- Experience in customer support or technical support roles will be appreciated.
What We Offer:
- Relocation support: Flights accommodation & housing assistanceall at no cost to you
- Competitive monthly salary 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors
- Professional growth and development opportunities.
- Special events community involvement and social responsibility initiatives.
- Free online Greek language courses.
- State-of-the-art premises providing a great working environment with relaxing break areas.