Franchise Operations Coordinator
Franchise Operations Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Includes updating of Salesforce JIRA tickets and relevant templates as required.
- Assist with the creation of Standard Operating Procedures (SOPs).
- Calendar/Workflow Coordination Set and manage key operational reminders with relevant stakeholders to ensure timely actions and follow-ups.
- Create and update reporting templates on key franchise operations metrics such as renewals variations and new stores.
- Request track and issue operational invoices as required including regular follow up to ensure steps are completed within agreed SLAs.
- Perform ad hoc administration tasks as required to support the smooth functioning of the Franchise Operations Team and address emerging needs
Qualifications :
- Previous experience in administrative support roles
- Attention to detail and ability to learn quickly
- Intermediate to advanced computer skills Microsoft Office
- Strong organisational skills
- Strong verbal and written communication skills
- Previous operations/logistics/franchising experience
- Knowledge in Atlassian - Confluence and Jira is desirable
Additional Information :
Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise innovative technology and a customer-first approach our teams work seamlessly to simplify the property journey helping Australians find buy and own property with confidence.
We support our people in a variety of ways but a few of the benefits that our people rave about include:
- A vibrant relaxed yet professional culture.
- We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration with a requirement to work from our Makati office at least once a month.
- A holistic wellbeing programs offering 24/7 support to enable our team to thrive at home and work.
- Comprehensive HMO coverage for you and one free dependent along with life insurance starting from Day 1.
- Access to 25 days of leave made up of 20 vacation days and 5 sick days.
- Monthly internet subsidy to help you stay productive at home
- Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
- Access to all government-mandated benefits including SSS PhilHealth and Pag-IBIG.
Were committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation stronger collaboration and a more engaging workplace.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
