drjobs Accounts Receivable Analyst

Accounts Receivable Analyst

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1 Vacancy
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Job Location drjobs

Heredia - Costa Rica

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Summary

As an Accounts Receivable Analyst you will support the Admin team by managing client communications resolving past due balances and coordinating with internal departments to ensure and accurate account resolution. You will report directly to the Billing Supervisor and help deliver high-quality client-focused support.

Main Responsibilities

  • Manage inbound and outbound client phone calls and email inquiries.
  • Document and communicate solutions to internal and external clients quickly and accurately.
  • Promote communication between customers and collectors ensuring responses to inquiries.
  • Ability to work effectively within a diverse team and to communicate with others is crucial.

Qualifications :

  • High School Diploma and 12 years of call center customer support experience required; prior experience in Collections or Billing as an ideal.
  • Advanced English proficiency (verbal and written).
  • Proficient in Microsoft Excel; Oracle experience as an ideal.


Additional Information :

  • Benefits/Perks:

Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.

  • This is a fully remote job opportunity. #LI-Remote
  • Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity engagement collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.


Remote Work :

Yes


Employment Type :

Full-time

Employment Type

Remote

Company Industry

Department / Functional Area

Finance

About Company

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