Spotify Customer Service Expert with Swedish and English
Spotify Customer Service Expert with Swedish and English
Posted on :
11-06-2025
Employer Active
1 Vacancy
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Job Description
Ready to rock the customer service world Heres your backstage pass to becoming a Spotify Support Superstar:
- Drop beats of wisdom via chat to our awesome users
- Become the go-to guru for How to and FAQ questions turning confusion into crystal-clear melodies
- Unscramble account and payment puzzles like a pro DJ keeping our users playlists pumping
- Crank up the volume on your troubleshooting skills fine-tuning the Spotify experience for everyone
Ready to join our chart-topping support team Heres what you need to hit all the right notes:
- Swedish language skills that would make a poet swoon (C1 level)
- English chops thatll have you harmonizing beautifully with our global audience (B2 or above)
- A valid work permit to work in the EU and permanent residence in Bulgaria
- Flexibility to groove on different shifts including weekends
- Previous customer service gigs Thats music to our ears!
- Communication skills smoother than a jazz saxophone solo
- A positive attitude that could cheer up even the grumpiest of metal heads
- Ability to break down complex info like its a sick beat simple and catchy
- A can-do spirit that would impress a rock star
If youve got these qualifications in your repertoire we cant wait to see you take center stage in our customer service concert!
You will Get:
- Long-term job security with permanent contract;
- Additional health insurance and life insurance;
- 21 days of paid annual leave.
- 1.5h paid breaks per day;
- Food vouchers;
- Clear career path within the company;
- Ability to work from home after training in our modern Sofia office;
- Competitive salary;
- World-class on-the-job training;
MORE reasons to join our team:
- Fully digital employee services through eSignature;
- Employee assistance program including 24/7 access to psychological support;
- Employee discounts portal featuring over 20 exclusive discounts;
- Employee referral program;
- Rewards and recognition program;
- Relocation package if you are relocating from another city or country;
- Multisport card partially covered by the company;
- In-house learning and development portals with training options for Certification;
- Multiple events organized in the office for employee engagement as well as wellness initiatives;
- Gift for birth or adoption;
- Corporate social responsibility events and team buildings;
- Exposure to global business knowhow.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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