Customer Service Agent

Ready to elevate your customer service game At SIXT youll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly youll be at the heart of creating top-notch rental experiences. Enjoy flexible hours endless growth opportunities and a starting rate of$22.15/hr. 

YOUR ROLE AT SIXT 

• You ensure a seamless rental experience by verifying customer documents checking the validity of drivers licenses and requesting additional documentation when needed d 

• You assist customers in selecting the right vehicle and handle exchanges when necessary to meet business needs 

• You offer additional products and services such as prepaid fuel and toll passes while addressing any questions or concerns 

• You finalize rental agreements by confirming documents adjusting as needed explaining charges and providing accurate receipts 

• You inspect returned vehicles for damages mileage and fuel levels ensure personal belongings are removed and maintain a clean workstation in line with corporate standards to support efficient operation 

YOUR SKILLS MATTER 

• Education & ExperienceYou have a high school diploma or GED and at least 1 year of customer service experience 

• Licenses & AuthorizationYou are at least 18 years old hold a valid drivers license with a clean driving record and are authorized to work in the United States without requiring sponsorship 

• Computer SkillsYou possess basic computer navigation skills and are familiar with Microsoft Office applications 

• Work Hours & TravelYou can work 40 hours per week including day or evening shifts and are open to travel (5-10%) some of which may be by airplane 

• Uniform & LanguageYou are willing to wear a company uniform and speaking other languages is a plus 

WHAT WE OFFER 

• Comprehensive BenefitsPackage Enjoy healthcare coverage (medical dental vision) life insurance critical illness hospital indemnity and pet insurance along with a 401k plan to secure your future 

• Paid Time Off & HolidaysBenefit from PTO sick leave and receive time and a half for working on public holidays 

• Employee Assistance ProgramAccess support whenever needed through our Employee Assistance Program 

• Exclusive Employee RentalsBenefit from employee-only rental rates with family rental options and exclusive discounts for employees 

• Uniform & PerksReceive a uniform with weekly dry cleaning always ensuring a professional appearance 

Additional Information :

About us:
We are a leading global mobility service provider with sales of 3.07 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (cab driver and chauffeur services) SIXT (car subscription) and gives our customers access to our fleet of 222000 vehicles the services of 1500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2098 rental stations. At SIXT a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility Apply now!

Remote Work :

Yes

Employment Type :

Full-time