Primary Responsibilities
Administrative and coordination
- Manage the General Managers diary to co-ordinate meetings/appointments and to ensure smooth running of such meetings
- Screen/handle telephone calls appointments mails and emails and take action accordingly
- Take minutes at the Executive Committee Meeting
- Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
- Prepare and manage correspondences with internal and external parties for General Managers signature
- Attend to requests from divisional corporate or owners offices and facilitate it accordingly
- Attend to residents/patrons special requests or complaints that are directed to the General Manager
- Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly
- Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President Operations e.g. leave application forms travel approval forms expense claims reports etc.
- Maintain systematic up-to-date filing and tracing systems
- Maintain and update Executive Committee and Department Heads personal files kept in the General Managers office
- Maintain and update Executive Committee and Department Heads leave record
- Maintain and update Manager-On-Duty schedule
- Maintain confidentiality of sensitive matters/issues
- Ensure adequate stock of office stationery
- Maintain a high level of professionalism and project a positive image of the organization.
- Attend all briefings meetings and trainings as assigned by management
Qualifications :
Knowledge and Experience
- Hotel Management Degree/Graduation/Diploma education
- Minimum 2-3 years of secretarial experience with at least 1 years serving the senior management level
- Excellent reading writing and oral proficiency in English language
- Good working knowledge of MS Excel Word & PowerPoint
Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Well-presented and professionally groomed at all times
Remote Work :
No
Employment Type :
Full-time