Floor Supervisor
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Job Description
Main Duties
- To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.
- To supervise that all designated rooms are prepared as per standards and according to guest requests and needs.
- Changes status of rooms correctly.
- To supervise that all designated public areas and back areas are cleaned and maintained as per established standards set-ups and schedules.
- To make daily inspections of designated sections and to report any deviation from standard set-ups and maintenance. To follow up on the out of service rooms.
- To follow up appropriate stock level for cleaning chemicals guest amenities and supplies cleaning tools and supplies to guarantee smooth run of the designated Housekeeping operations and to initiate requisitions accordingly.
- To ensure proper linen supply for the designated floors.
- To check daily condition and availability of all tools trolleys and equipment. Ensure there are in good working order and clean at all time otherwise report all deficiencies on the spot.
- To ensure a close co-ordination with the Front Office Engineering Food and Beverage as well as the Guest Relation regarding regular and especially irregular guest requests and preferences.
- To offer assistance at any time in the operations and to monitor highlight and suggest improvements on any dysfunction.
- To ensure and perform a proper use of all the equipment and property management system to have a perfect knowledge of the set ups.
- To have a complete knowledge of chemical products and their proper and economical use.
- To ensure the strict control of room keys and section keys.
Qualifications :
Your experience and skills include:
Service focused personality is essential
Previous experience in a similar leadership role is an asset
Strong interpersonal and problem solving abilities and the ability to lead by example
Additional Information :
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
