Field Service Engineer
Field Service Engineer
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Job Description
Job Title: Field Service Engineer
Base Location: India The ideal base location is in a major city with easy access to international airports. Key cities include Chennai Hyderabad Mumbai and Delhi)
Job Location: Projects in Middle East and Africa
Job Responsibilities:
1. Installation Supervision Testing & Commissioning
- Perform testing and commissioning of Qualitrol equipment and systems at customer sites.
- Install configure and integrate hardware and software components.
- Ensure all systems meet performance quality and safety standards.
- Conduct site acceptance tests (SAT) and factory acceptance tests (FAT).
2. Troubleshooting & Maintenance
- Diagnose and repair electrical or software issues.
- Provide on-site and remote troubleshooting support to resolve faults.
- Perform preventive maintenance to ensure long-term system reliability.
- Identify root causes of failures and implement corrective actions.
3. Customer Support & Training
- Train end-users on the correct operation and maintenance of equipment.
- Provide technical support to customers ensuring minimal downtime.
- Maintain strong client relationships and serve as a trusted advisor.
- Report all issues promptly.
4. Compliance & Safety
- Follow local safety regulations industry standards and company policies.
- Ensure compliance with customer regulations.
- Conduct risk assessments and adhere to proper safety procedures.
5. Documentation & Reporting
- Prepare detailed service reports logs Salesforce updates and technical documentation.
- Record test results troubleshooting steps and resolution processes.
- Provide feedback to Applications or Engineering teams for continuous improvement.
6. Continuous Learning & Improvement
- Stay updated on new technologies tools and industry trends.
- Attend training and certification programs as required by the company.
- Assist in implementing system upgrades and performance optimizations.
Job Requirements:
- Degree in Engineering (Electrical and Electronics)
- 2-5 years of field service experience in a similar industry.
- Expertise in Protection Relay GIS (Gas Insulated Switchgear) Transformer Testing and Commissioning.
- Strong knowledge of diagnostic tools drawing schematics and technical manuals.
- Strong communication skills to manage customer relationships smoothly.
- Willingness to travel across the Middle East and Africa with occasional international assignments.
- To participate in the client project submitting a medical report is a compulsory requirement so it must be submitted before the offer is issued.
- Valid driving license required to apply for an internal license for remote site visits.
- Ability to work independently.
- Strong communication skills to manage customer relationships smoothly.
Fortive Corporation Overview
Fortives essential technology makes the world stronger safer and smarter. We accelerate transformation across a broad range of applications including environmental health and safety compliance industrial condition monitoring next-generation product design and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions data-driven intelligence AI-powered automation and other disruptive technologies. Were a force for progress working alongside our customers and partners to solve challenges on a global scale from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 17000 strong united by a dynamic inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive we believe in you. We believe in your potentialyour ability to learn grow and make a difference.
At Fortive we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive we believe in growth. Were honest about whats working and what isnt and we never stop improving and innovating.
Fortive: For you for us for growth.
About Qualitrol
QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945 QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers needs. We are the largest and most trusted global leader for partial discharge monitoring asset protection equipment and information products across power generation transmission and distribution. At Qualitrol we are redefining condition-based monitoring.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process please contact us at
Employment Type
Full-Time
