Job Description
The Division of Enrollment Management Services seeks an Assistant Director of Student Accounts who is able to work within an established framework for financial services and Enrollment Management in support of student recruitment enrollment retention and graduation goals.
Physical Demands
sitting or standing for periods at a time.
Required Qualifications
High school diploma and college hours towards a degree. A combination of two years of experience in student financial aid student services student personnel customer service or related experience. Must have superior communication customer service and time management skills as well as a professional demeanor. Candidate must be willing to work evenings and/or weekends during peak high-volume periods. Candidate must be able to organize prioritize multiple tasks meet deadlines stay on task and manage the workload with efficiency and quality within a highly computerized environment. Must have the ability to use tact discretion and diplomacy in advising and responding to questions and concerns from students and their families
Preferred Qualifications
Bachelors degree. Proficiency with software including MS Word and Excel. Knowledge of state and federal aid programs. Experience in a higher education Financial Aid environment and familiar with Financial Aid software such as Jenzabar. Prior experience making presentations to groups of various sizes. Fluency in English & Spanish both written and verbal communications is preferred. Experience in bookkeeping and cash handling.
Required Experience:
Director