Essential Functions
Perform Reception Duties Provide high-quality responsive customer service including but not limited to answering and directing phone calls greeting and directing students answering student questions maintaining a positive and helpful presence at the front desk and supporting day-to-day operations of the Academic Success Center. Collect Student Data Assist with student intakes including creating and managing tutoring accounts and scheduling and coordinating tutoring sessions for students and staff. Maintain Office Supplies and Instructional Materials Monitor inventory and order office educational supplies and instructional materials as needed. Support the Academic Success Center Offices Maintain organization expediency quality control accuracy and workflow for assigned duties. Demonstrate resourcefulness and creativity in performing assigned duties. Maintain teamwork to ensure a continuous and efficient workflow within the division. Communicate with Program Division and College Personnel Prepare copy file and distribute materials electronically and in hard copy as needed including curriculum materials minutes proposals reports etc. Communicate with supervisor and staff in a timely factual clear concise and meaningful manner. Assist with Organizing Events Assist with the logistics of activities such as tutor trainings and classroom visits. Maintain Office Environment Create and maintain a positive office atmosphere that fosters respect and collaboration. Promote a Culture of Belonging Support and promote an environment of belonging where all students faculty members and college employees feel welcomed valued and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the Colleges policies and programming related to access fair employment and equal opportunities for all.
Minimum Qualifications
High School graduate or GED . Two (2) years of administrative assistant/clerical experience OR One (1) year of office experience plus one (1) year of related training.