Senior UX/ User Research Design Specialist
Senior UX/ User Research Design Specialist
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Job Description
We help the world run better
At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choosefrom.
What youll do
Summary & Role Information:
- Plan and conduct qualitative and quantitative user research to understand the needs motivations and workflows of a wide range of users.
- Translate research findings into actionable insights personas journey maps or UX recommendations and communicate them clearly to stakeholders at all levels.
- Partner with UX design teams like SAP Build Design SAP HANA Cloud Design SAP Foundation Design or SAP Integration Suite Design to drive user-centered innovation through research.
- Drive research initiatives across the entire Business Technology Platform (BTP) uncovering user needs and pain points that span diverse services roles and end-to-end workflowsfrom low-code developers to enterprise architects.
- Collaborate closely with UX design product management and engineering teams to ensure product decisions are grounded in user evidence across the entire development lifecycle.
What you bring
Experience (Role Requirements):
- Bachelors or Masters degree in Interaction Design Product Design Digital Media Design Human Computer Interaction from premier institutes like NID and IIT
- 6 years of relevant experience
- Hands-on experience in conducting UX researchsuch as user interviews usability testing surveys contextual inquiries usability inspection user data collection or diary studies.
- Ability to independently plan execute and synthesize research in a structured and rigorous wayeven in complex enterprise environments.
- A strong team player who enjoys working in international cross-functional product teams and actively shaping UX strategies.
- Experience in enterprise or B2B software is a plus but not requiredwhat matters most is your willingness to learn and your proactive mindset.
- Excellent communication skills both written and verbal.
Meet your Team:
You will be part of our BTP Experience Team at SAP working within the newly established User Research Team. We are a diverse group of researchers and designers dedicated to improving the user experience across SAPs Business Technology Platform through data-driven insights and close collaboration. Join us to help shape the future of enterprise software with a user-first mindset.
#SAPBTPXDCareers
#SAPInternalT3
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves.At SAPyou can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 426785 Work Area: Software-User Experience Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid.
Required Experience:
Senior IC
Employment Type
Full-Time
