Department:Programming & Experience - Interpretation
Position Type:Seasonal
Hourly Rate:$16.50
Contract Start Date:June 28 2025
Contracts End Date:October 13 2025
Hours:Varies and includes weekdays weekends and statutory holidays
What we offer:
- Flexible work arrangements where no one day is similar
- Working in a beautiful park setting
- Free entrance to the Park including to our many public special events
- Employee discounts on food and retail items and free parking
Who We Are:
Heritage Park is Canadas largest living history museum and offers visitors a chance to experience life in Western Canada from the 1860s to the early 1950s. The Park features historical buildings costumed interpreters working antiques and various exhibits that provide insight into the regions past.
Job Overview:
Under the direction of the Exhibit Lead Hands and Public Programming Specialists this position will interpret one or more Heritage Park exhibits and related historical information to the public through various interpretive techniques and demonstrations.
Responsibilities:
Interpretation and Visitor Engagement
- Educates & engages the public in the history traditions and lifestyles of the various cultures of Western Canada from the mid-1800s to the early 1900s;
- Delivers programs and hands-on activities to engage the public using techniques that include living history demonstrations stationed interpretation informal guided tours role acting and storytelling
- Works as part of a team of interpreters in period-appropriate clothing in exhibits portraying daily life generally assigned to one thematic zone
- Prepares assigned exhibit/space using provided materials for programming and ensures proper care of associated artifacts
- Operates the assigned exhibit(s) and associated equipment where applicable in accordance with safety security and cleaning standards
- Provide an exceptional visitor experience through friendly and courteous interactions with guests staff and volunteers using polite greetings actively acknowledging guests and handling situations positively
- Create a welcoming atmosphere for visitors with a customer-focused approach providing courteous and friendly answers to inquiries and valuable information to enhance the overall visitor experience
- Perform other duties as required
Organizational Excellence and Wellbeing
- Contribute to inspiring and immersive experiences at the Park through your roles and responsibilities by engaging in Heritage Park initiatives that align with the overall mission and vision of the Park
- Demonstrate commitment to workplace health and safety by complying with Heritage Parks Health Safety and Environment Management System (HSEMS) following safe work practices reporting work-related incidents injuries and hazards participating in employer training and adhering policies including the Code of Conduct and the Workplace Violence and Harassment Policy
- Actively support a positive work environment by creating an atmosphere of inclusion engagement and fulfillment in line with Heritage Park values
- Demonstrate responsible stewardship of our people collections and financial assets by ensuring that they are handled with integrity sustainability and a focus on long-term benefits for the organization and its stakeholders
Required Qualifications:
- Enrollment in or completion of secondary school education; post-secondary education in related areas (Western Canadian History historical interpretation communications) would be an asset
- Knowledge of historic cooking handicrafts musical ability or other historical skills is an asset
- Experience with point-of-sale systems and/or handling cash is preferred
- Previous experience in customer service museum education or interpretation is preferred
- Experience working with diverse groups of people
- Confident in engaging with large groups of people and has strong public speaking skills
- Flexibility and adaptability to changing situations
- Ability to work independently as well as in a team
- Demonstrated strong interpersonal and communication skills in a client-faced setting
- All successful candidates (over the age of 18) will be required to go through a Police Information Check as a condition of employment.
Special Clothing and Equipment:
- Appropriate costuming and safety equipment will be provided by Heritage Park; and
- Footwear as designated by the Heritage Park Costume Department will be provided by the employee.
Special Working Conditions:
- The position will be exposed to weather extremes as it works in unheated buildings and outdoors for extended periods of time;
- This position is physically demanding and the incumbent must have the ability to stand for long periods of time and walk throughout the Park for extended periods
Hours of Work:
- Full-time hours are available from mid-May to Labour Day with weekend work during September and October (until Thanksgiving); part-time hours are also available throughout the season;
- The schedule varies and may include weekdays weekends and statutory holidays.
Please visit our careers page to see more job opportunities.