Host/Hostess
Host/Hostess
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1 Vacancy
Job Description
Location
The Omni Homestead Resort & Spa
Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766 theyve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia we are a four-season resort that boasts superb restaurant dining experiences championship golf spa winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Homestead Resort & Spa may be your perfect match.
Job Description
The Host / Hostess is responsible to manage flow of guest traffic in the restaurants and is expected to provide prompt and courteous service to all guests dining at the beautiful Omni Homestead Resort both in person and over the phone. Hosts / Hostesses are responsible to greet all guests engage in conversation when appropriate and seat guests accommodating special requests as feasible ensuring an even distribution guests across servers sections.
All Full-Time Year-Round Employees of The Homestead receive medical dental and vision insurance options in addition to resort-specific discounts on dining rooms retail and activities. Join our team today!
Responsibilities
- Assist managers in opening and closing.
- Answering phone calls.
- Seating guests.
- Control heavy volume at Restaurant entrances.
- Knowledge of resort property.
- Inform the guest about buffets & special events.
- Attend to and anticipate guests needs.
- Familiarization with menus.
- Introduce server to guest.
- Greeting guests.
- Knowledge of daily specials.
- Assign guest checks.
- Any other requested task by leadership
- Computer and printer typewriter telephone pen/pencil photo-copying machine file folders filing cabinet facsimile machine
- Interior of resort in all areas of the resort.
- Exterior of resort with exposure to weather conditions.
- Exposure to various hazardous chemicals.
- Exposure to food items and beverages.
Qualifications
- Strong written and verbal English communication skills
- Must have current or be willing to obtain before start ABC and ServeSafe Certifications
- Must be able and willing to stand for 8-10 hours each shift
- Must be able to lift and carry up to 10lbs
- Must be able to work a flexible schedule with shifts including weekends holidays and evenings
- Ability to work 50 hours per week
- Previous guest / customer service experience
- Knowledge of appropriate verbiage for fine dining setting (preferred)
- Previous experience working as a host / hostess (preferred)
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.
Employment Type
Unclear
