AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As an Amazon Critical Infrastructure Field Engineer you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the go to engineering resource for your region when technical advice is needed and will use your subject matter expertise and engage with diverse teams to:
- Perform design and equipment submittal review for new Data Centers in your region.
- Troubleshoot conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
- Directly support operational issues with ad-hoc training complex operating procedure reviews including critical equipment and event support.
- Mentor and train customers and partner engineers in fire protection principles to scale and improve solutions to fire protection problems.
- Own the conceptual design for existing data center upgrades and design-solutions which add capacity improve availability increase efficiency and sustainability.
- Interface with internal data center operations team data center design engineering team server hardware team environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
- Develop innovative solutions for AWSs data centers.
- Work on concurrent projects sometimes in multiple geographical regions.
- Initiate and lead engineering audits including on-site visits within Amazons data centers. Produce reports outlining risks with recommended mitigations and remediation.
- Act as resident engineer during new construction projects. Support construction commissioning and turnover.
Key job responsibilities
As an Amazon Field Engineer you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the go to engineering resource for your region when technical advice is needed and will use your subject matter expertise and engage with diverse teams. As an ideal candidate you:
- Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.
- Are detail and data oriented.
- Have experience solving problems with engineered solutions.
- Have experience managing engineering projects and consultants.
- Build trust and relationships with different stakeholders (e.g. Operations Controls Construction Design Commissioning Product Managers Technical Program Managers ).
- Are adaptable and inclined to get into the field to see things up close.
- Excited about a mix of office and field work.
A day in the life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally. We have an immediate opening for a Field Engineer in APAC (SIN/SYD/NRT). If you meet these qualifications exude passion and enjoy the challenge of innovative projects at hyper-scale this job is for you!
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
- Bachelors degree in fire protection engineering or a related field or equivalent experience
- Cumulative of 6years in engineering or the construction industry related to all aspects of fire protection including fire suppression systems fire alarm and detection systems fire-resistive construction and life safety.
- Able to travel internationally within APAC
- Experience authoring white papers technical documentation training materials Code Modification Requests (CMRs) and Alternate Materials and Methods (AMM) proposals
- Experience directly related to construction of data centers critical medical industrial construction oil and gas or large-scale mechanical and power systems.
- Licensed Fire Protection Engineer with experience analyzing failures of fire protection systems and or fire investigation.
- Experience as a fire marshal fire plans examiner fire inspector or authority having jurisdiction.
- Strong knowledge of Fire local Codes within APAC region NFPA Standards and other fire protection industry standards procedures and methodologies.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.