Lead PI Engineer

Req ID:487668

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

JOB TITLE & JOB CODE

Job Title (Job Code): Product Introduction (PI) Field Engineer (IN-PI-05001 for Tier 1; IN-PI-05002 for Tier 2; IN-PI-05003 for Tier 3)

PURPOSE OF THE JOB

• Provides field engineering leadership assist and support to projects & PI team for investigation troubleshooting and resolution of technical/quality issues

ORGANISATION

Organization structure (job belongs to)

Product Introduction Management of Site Country Cluster Region or Platform

Reports directly to:

PI Customer Site Manager

Other reporting to:

Project PI Manager within project organization

Direct reports:

none

Network & Links

Internal

• Participating Units and/or Subsystem Managers
• Customer Site PI team
• PI Support team (Back-office)
• Reliability Availability Maintainability Safety Teams
• Project Engineering team
• Quality team (mainly Project Quality Safety Manager and Supplier Quality)
• Installation and Test & Commissioning team (if applicable)
• Internal Supplier representatives (Components/Participating Units)
• Sourcing and Contract Manager
• Integrated Service Readiness (ISR)
• Maintenance/Service team (if Alstom)
• Global System representatives (if applicable)

External

• Train drivers
• Customer site team
• Customer maintenance team (if not Alstom)
• External Suppliers

MAIN RESPONSABILITIES

Key accountabilities:

• Support any technical activity on Alstom products during PI period as well as Commissioning Warranty (and Validation & Certification phase if applicable)
• Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions
• Define troubleshooting methodology
• Provides technical guidance and supports technicians in troubleshooting and repairs
• Provides feedback on technical documentation deficiencies.
• Advises PI management regarding customer satisfaction product performance and suggestions for product enhancements
• Drive Kx (8D) issues with Quality and internal & external Suppliers as support of Project Product Introduction Manager (PrPIM)
• Ensure completeness and quality of input to Failure Management data base for RAMS exploitation
• Drive Reliability Growth through failure/event investigation and reliability forecast implementation (with RAMS support).
• Drive and support containment to avoid reoccurrence of failures
• Supports as-maintained Alstom product configuration control and relevant documentation management
• Support technical reviews with internal and external Suppliers partners customers authorities
• Ensure & facilitate information flow within the PI Customer Site PI functions and project teams. Provides status and transparence on PI activities key technical issues to PrPIM.
• Apply EHS requirements on site with the support of EHS team representatives
• Drive technical Return of Experience/reporting/feedback as support of PrPIM
• Support Obsolescence Management (if applicable)
• Support preparation and implementation of Field Modifications (FM)

Performance measurements:

• Achievement of contractual reliability (milestone) targets
• Achievement of contractual availability (milestone) targets
• Containment and solution of K1S/K2/K3 issues on time (Considering K1S safety relevant issue K2 issue causing major passenger service disruption K3 issue having impact on service availability and product reliability)
• Completeness and Quality of failure/event diagnosis/data and relevant documentation
• Reliability improvement after FM implementation
• Achievement of PI Dashboard
• Achievement of configuration updates
• Achievement of REX implementation
• Audit results (internal and external)
• Compliance with EHS rules and work-related processes

MAIN REQUIRED COMPETENCES

Educational Requirements

Mandatory:

• Graduate in Engineering or Industrial
• Internal EHS training
• English

Desirable:

• Masters degree in Engineering

Experience

Mandatory:

• Several years of technical experience either mechanical or electrical / electronic engineering
• Railway safety & RAM
• EHS knowledge/exposure
• Product knowledge
• Data analytics

Desirable:

• General Railway knowledge
• Field Experience
• Problem Solving skills
• DFQ Quality and Audit skills
• Customer contact

Competencies & Skills

Refer to HR system vs PI job codes

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

Job Type:Experienced