Business Operations Analyst
Business Operations Analyst
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Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - OperationsManagement Level
Senior AssociateJob Description & Summary
At PwC our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules coordinating meetings and handling confidential information.Those in operations and strategy at PwC will track manage and report on strategic initiatives and projects. In this role you will support leaders by handling key responsibilities representing their point of view in meetings and decisions and anticipating their future needs. Additionally you will organise leadership team calls and meetings oversee research and data analysis promote consistent execution across sectors and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery.
Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives needs and feelings of others.
- Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
Brief Company Description
PricewaterhouseCoopers Service Delivery Center (Bangalore) Private Limited is a wholly owned indirect subsidiary of the US firm of PricewaterhouseCoopers. As internal firm services we enable the firm to enhance PwCs ability to address the strategy growth and innovation agendas of its clients.
The Talent Development team is helping empower our employees. We are working on new and exciting challenges with the aim to make our Acceleration Center a great place to work and build a high performing team. We are currently a 10-member team handling all the Horizontals in our Bangalore and Mumbai AC center.
Qualifications
Should have good and extensive prior experience in Business Operations role in IT/ITES industry.
Experience: 3-5 yrs
Education: Any graduate/post graduate
Position Requirements
- Process Optimization: Identifying and addressing inefficiencies in workflows and systems.
- Data Analysis and Reporting: Analyzing data monitoring key performance indicators (KPIs) and reporting on operational performance.
- Collaboration and Communication: Working with various stakeholders to align strategies streamline processes and achieve organizational objectives.
- Continuous monitoring of business performance and Reporting.
What Youll Need
- Strong business and Operation acumen including strong problem-solving skills critical thinking and self-initiative.
- Collaborate with businesses across all competencies to deliver effective solutions.
- Ability to change across a complex and matrixed environment.
- Possess strong leadership and influential skills.
- Possess strong analytical skills with the ability to use data proactively to address opportunities.
- Experience working in Microsoft office tools and specifically advanced Excel & PowerPoint.
- Excellent written verbal communication interpersonal skills; high quality document and report preparation
- Excellent presentation skills
- Proven ability to successfully work as a team member and to build and maintain a positive work environment across the network
- Experience working in an entrepreneurial environment requiring strong multi-tasking abilities
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Change Communications Change Management Communication Creativity Data Analysis Embracing Change Emotional Regulation Empathy Goal Alignment Inclusion Intellectual Curiosity Learning Agility Meeting Coordination Meeting Facilitation Operational Execution Optimism Program Execution Project Management Project Management Support Self-Awareness Teamwork 1 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
IC
Employment Type
Full-Time
