Business Operations Onboarding Associate
Business Operations Onboarding Associate
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Job Description
Business Unit:Group Business Account Opening Team
Salary range: 23600 - 35400 per annum DOE red-hot benefits
Location:Hybrid with occasional travel to a hub
Contract type: Perm
Our Team
We pride ourselves in providing customers with a personable and professional service and we look after our employees to ensure they have a voice giving them genuine support and guidance enabling them to forge a long term and successful career. Exciting opportunities exist within our Business Account Opening Team right now. If youre passionate about providing a best in class tailored based service to our small business customers and supporting our Relationship Managers and are willing to do what it takes to ensure a great customer experience then please read on.
What youll be doing
- Supporting our Relationship Managers & Customers with new requests to open Business Current Accounts Currency account Business Savings TDs Client Accounts etc.
- Delivering a professional customer experience at all times ensuring the customer is at the heart of your activities and kept informed at all points.
- Assessing business account applications against out regulatory and internal requirements for onboarding customers.
- Building and mainlining good working relationships.
- Proactively managing a pipeline of application to support maximisation of commercial contributions and achievements.
- Maintaining and demonstrating high degrees of data quality and accuracy.
We need you to have
- Excellent organisational and administrative skills.
- Previous experience of building successful relationships both internally and externally.
- A customer focused approach.
- As superb eye for detail to ensure the accurate and timely completion of tasks.
- Knowledge of the Banks policies and procedures.
- Awareness of money laundering risk assessment and risk management policies and procedures.
- A good team player with a can do attitude.
Its a bonus if you have but not essential
- Experience of Business Banking.
- Good knowledge of our business products & services.
- Experience and knowledge of dealing with sanctioned countries.
Red Hot Rewards
- Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)plus the option to buy more.
- Up to five extra paid well-being days per year.
- 20 weeks paid gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
- Market-leading pension.
- Free private medical cover income protection and life assurance.
- Flexible benefits include Cycle to Work wellness and health assessments and critical illness.
And theres no waiting around youll enjoy these benefits from day one.
Feeling insatiably curious about this roleIf were lucky to receive a lot of interest we may close the advert early and would hate you to miss out.
Were all about helping you Live a Life More Virgin so happy to talk flexible working with you.
Be yourself at Virgin Money
As a Disability Confident Leader were committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application contact our Talent Acquisition team
Its important to note that there may be occasions where its not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants.
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it) but well need you to confirm you have the right to work in the UK.
If youre successful in securing a role with us there are some checks you need to complete before starting. These include credit and criminal record checks and three years worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime it requires enhanced pre-employment checks well ask for six years of regulatory references and once in the role youll be subject to periodic employment checks.
Required Experience:
IC
Employment Type
Full-Time
