Personal Lines Account Manager - Service
Personal Lines Account Manager - Service
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title: Personal Lines VIP Service BrokerLocation: Vaughan ON (Hybrid 3 days in office)
About the Company:Our client is a well-established and rapidly growing insurance brokerage located in Vaughan. With a strong reputation for providing a comprehensive array of insurance products and services they are proud of their customer-first approach and a collaborative team-oriented work environment. As a result of continued growth they are looking to add a highly experienced Personal Lines VIP Service Broker to their dynamic team.
Position Overview:As a Personal Lines VIP Service Broker you will play a critical role in delivering a seamless high-touch client experience from start to finish. The ideal candidate will bring deep expertise in both personal lines and VIP insurance markets with a strong focus on underwriting knowledge market appetite and exceptional customer service. This is an exciting opportunity to join a team of 22 dedicated professionals who take pride in fostering a positive and supportive workplace culture.
Key Responsibilities:
Manage and service a portfolio of personal lines clients with a focus on high-net-worth and VIP clientele.
Deliver an end-to-end client experience acting as the single point of contact for all service and policy needs.
Build and maintain long-term relationships based on trust reliability and a commitment to service excellence.
Provide tailored insurance advice and coverage options based on thorough knowledge of underwriting guidelines and carrier appetites.
Identify cross-sell and up-sell opportunities to ensure clients have comprehensive coverage.
Support client retention through proactive policy reviews renewals and responsive service.
Collaborate with team members to ensure a cohesive and positive workplace dynamic.
Qualifications:
Minimum 5 years of experience in Personal Lines insurance with at least 4 years servicing VIP/high-net-worth clients.
In-depth knowledge of the VIP insurance markets underwriting processes and carrier appetites.
Proven track record of delivering exceptional customer service and maintaining high client retention.
RIBO license in good standing.
Strong communication relationship-building and organizational skills.
Team-oriented adaptable and committed to contributing to a positive team culture.
Whats Offered:
Competitive base salary plus commission structure.
Comprehensive benefits package.
Generous vacation allowance.
Continuing education support and professional development opportunities.
Hybrid work arrangement 3 days per week in office for optimal collaboration and work-life balance.
A supportive and collaborative team environment focused on success and employee well-being.
If youre a relationship-driven broker with VIP market experience and a passion for delivering outstanding client service wed love to hear from you!
Required Experience:
Manager
Employment Type
Full-Time
