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You will be updated with latest job alerts via emailRenuity is looking for a Manager of Employee Services to lead the HR Service Desk team ensuring smooth day-to-day operations and high-quality employee support. This role will serve as a key liaison between employees Division leadership and HR Business Partners to resolve HR-related inquiries and issues. The ideal candidate brings hands-on HR experience a collaborative mindset and a drive to optimize service delivery and engagement.
Oversee the daily operations of the HR Service Desk and manage its team.
Provide guidance and support on escalated employee inquiries or complex HR issues.
Partner with Division leadership and HRBPs to resolve employee matters efficiently.
Monitor and analyze service metrics trends and feedback to identify improvement areas.
Elevate systemic or high-impact issues to senior leadership as appropriate.
35 years of experience in HR (Generalist or above level) with multi-state exposure.
Strong understanding of core HR functions including employee relations benefits and payroll.
Experience supporting a geographically dispersed workforce.
Familiarity with ADP systems is a plus.
Comfortable navigating a fast-paced and evolving environment.
About Us:
Renuity is a national leader in the direct-to-consumer home improvement industry dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country we operate under the Renuity brand and through a network of trusted regional companiesincluding Mad City Windows & Baths Pacific Bath FHIA Remodeling Statewide Remodeling MaxHome Rite Window and Closet America.
Backed by private equity and fueled by an ambitious growth strategy Renuity has expanded rapidly through strategic acquisitions. Today were focused on unifying our brands streamlining operations and delivering exceptional service to homeowners nationwide. Weve already helped hundreds of thousands of customers upgrade their homes with quality products and expert installationat competitive prices.
At Renuity youll join a dynamic fast-paced and collaborative team where your work directly contributes to the companys success. Our people work closely with executive leadership embrace innovation and drive real impact. Whether youre in the field or at HQ youll be part of shaping the future of home improvementand building a career you can be proud of.
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Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact
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Required Experience:
Manager
Full-Time