SAP iXp Intern - Customer Success Enablement Support

We help the world run better

At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choose from.

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAPs global strategic paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration:meet with mentors make new friends across the globe and create a thriving personal network.
2. Project-driven experience:gain cross-functional skills from our virtual and in-person learning sessions diverse subject matter experts and project deliverables.
3. Gain visibility:with SAP Internship Experience Program in your title youll have a global network of SAP leaders entrepreneurs and career development opportunities at your fingertips.

What youll do

Position Title:SAP iXp Intern - Customer Success Enablement Support

Location: Toronto

Expected Start Date and End Date: June 2025 - December 2025

• Schedule interview & publish internal customer win stories
• Utilize the latest innovative learning technologies
• Assist in planning in-person & virtual learning events around the globe as required
• Host & plan logistics for global webinars
• Research and recommend innovative tools and technologies to deliver cutting edge design solutions with a focus on business impact metrics
• Contribute to building engaging award- winning Learning Programs
• Drive best in class content for a variety of media (ie. Podcasts)
• Maintain our Solution Knowledge Centre Sharepoint Pages
• Develop new & exciting digital content formats assessments & surveys
• Develop audience appropriate cutting edge instructional design technologies including gaming mobile solutions social micro learning and formal/informal learning
• Partner with business leaders and subject matter experts to develop learning assets
• Continually evaluate the effectiveness of learning asset published by developing and implementing post instruction evaluation criteria and tools

What you bring

Were looking for someone who takes initiative perseveres and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Requires candidates to be in a B.A or B.S. degree program that is applicable to the position
• Ability to work virtually in a fast-paced environment.
• Intellectual curiosity and a quick independent learner.
• Excellent interpersonal skills and a professional image.
• Excellent and clear communication skills.
• Ability to think strategically and conceptually.
• Ability to coordinate multiple tasks and projects.
• Ability to work -guided and motivated.
• Strong project management and critical thinking skills
• Comfortable with data gathering and analysis
• Experience working with Microsoft Office suite; Word Excel and PowerPoint
• Media Design Experience a plus

Meet your team

You will be a part of SAPs Business Data Cloud & AI Customer Success Enablement Team working on relevant and impactful are looking for a dynamic digitally creative person to join the Global Customer Success Enablement Team who supports learning programs for all roles in our SAP Customer Success Organization.

The candidate will join a fast paced and innovative team focused on developing solutions & content to enable continuous learning for customer success teams around the globe.

The Enablement team has a unique culture. We are highly innovative and our enablement solutions strive to define new frontiers in how people learn. We have extraordinary leadership and an aggressive results driven culture. We are seeking a self-directed highly creative individual who is attracted to a challenging flexible work environment to deliver engaging innovative solutions.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion

SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team: .

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 18.00 - 36.00 CAD. The actual amount to be offered to the successful candidates will be within that range dependent upon the key aspects of each case which may include education skills experience scope of the role location etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: .

Due to the nature of the role which involves global interactions with SAP entities as well as with employees and stakeholders in Canada functional proficiency in English is required for positions based in the Quebec.

Requisition ID: 423381 Work Area: Customer Service and Support Expected Travel: 0 - 10% Career Status: Student Employment Type: Limited Full Time Additional Locations: #LI-Hybrid