Insurance Support Specialist (ZR_24063_JOB)
Insurance Support Specialist (ZR_24063_JOB)
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47000 - 47000
1 Vacancy
Job Description
This is a remote position.
Schedule:
- Monday to Friday
- US Eastern Time Zone business hours 9 AM - 6 PM EST 1 hour unpaid break (willing to extend 1 hour of work depending of the workload)
Client Timezone: US Eastern Time Zone
Client Overview
Join a dynamic and growing insurance services company that specializes in comprehensive backend operations supporting critical insurance processes. This established organization operates with a collaborative team environment where every member plays a vital role in the company s success. The company maintains strong relationships with insurance providers nationwide and focuses on delivering exceptional service through meticulous information gathering and data management. You ll be working with a hands-on management team that values personal development and provides thorough training to ensure your success in this essential role.
Job Description
This is an exciting opportunity to become an integral part of a specialized insurance operations team where your communication skills and attention to detail will directly impact business outcomes. You ll serve as a crucial link between the company and insurance providers conducting professional outreach to gather vital information that drives decision-making and client service excellence. This role offers comprehensive training stable full-time hours and the opportunity to develop expertise in insurance industry operations while working with cutting-edge CRM technology and communication systems. Perfect for someone who thrives in structured environments and enjoys being an essential contributor to a team s daily success.
Responsibilities
- Conduct approximately 30 professional phone calls daily to insurance companies to gather specific information and case updates
- Accurately input all collected data into the company s primary CRM system and Excel tracking spreadsheets
- Execute strategic follow-up communications with insurance companies to maintain momentum on active cases
- Send professional emails to insurance providers when phone contact is not available
- Contact insurance adjusters to obtain necessary documentation and information
- Create PDFs and basic documentation to support ongoing case management
- Provide detailed daily reports on call activities outcomes and information gathered
- Maintain organized records and ensure all data entry meets company quality standards
- Collaborate with the front-end team by providing timely and accurate backend support
Requirements
- Excellent English communication skills with professional phone presence for insurance company interactions
- Proven experience with CRM systems and accurate data entry practices
- Strong proficiency in Microsoft Excel for record keeping and data organization
- Reliable high-speed internet connection and professional computer setup for full-time remote work
- Availability to work Monday through Friday during US Eastern Time Zone business hours
- Exceptional attention to detail for precise information collection and data management
- Professional demeanor and ability to build rapport with insurance company representatives
- Willingness to complete comprehensive 1-2 week training program with direct management mentorship
- Self-motivated work style with ability to manage daily call quotas and reporting requirements
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Excellent English communication skills with professional phone presence for insurance company interactions Proven experience with CRM systems and accurate data entry practices Strong proficiency in Microsoft Excel for record keeping and data organization Reliable high-speed internet connection and professional computer setup for full-time remote work Availability to work Monday through Friday during US Eastern Time Zone business hours Exceptional attention to detail for precise information collection and data management Professional demeanor and ability to build rapport with insurance company representatives Willingness to complete comprehensive 1-2 week training program with direct management mentorship Self-motivated work style with ability to manage daily call quotas and reporting requirements Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job ZR_24063_JOB
Employment Type
Full Time
