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Under general direction oversees the more difficult and complex aspects of the systems development cycle including needs analysis cost-benefit analysis structured systems analysis and design feasibility analysis technology and software assessment telecommunications needs analysis project planning and management system installation implementation and testing conversion to production status technical and procedural documentation user training and post-implementation assessment and administration; may be the primary MIS resource for an organization with a complex system.
Examples of Important and Essential Duties include but are not limited to the following:
1. Identify opportunities for improving business processes through automation; assist in the preparation of proposals to develop new systems.
2. Analyze data processing needs; research and evaluate software on multiple platforms to assist users to meet their departmental goals; assist in developing the evaluation criteria for software.
3. Determine operating characteristics and requirements; develop or modify and document general system design; write detailed design specifications; conduct walkthroughs for proposed solutions to system problems.
4. Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users.
5. May install and enhance software; program test debug and install new/modified programs.
6. Provide technical support for computer and telecommunications systems; consult on the analysis of an application; troubleshoot system problems; implement solutions.
7. Conduct system analysis and may conduct programming activities for complex systems; document new and modified systems and programs; coordinate user training in new capabilities; may convert new programming from test to production.
8. Interface with users to determine system needs and requirements; instruct users on newly implemented systems; define system requirements; may design and code programs; review impact of system modifications on existing systems.
9. Prepare or assist client in preparing service requests to implement system changes; determine level of effort required and the cost of implementing service requests; prioritize requests.
10. May provide technical production support for on-line and batch systems; assist with set processing schedule; update and produce reports.
11. Coordinate with outside vendors and contractors to complete projects and service requests; define assign and evaluate their work.
12. May determine structure of databases; normalize data; perform conversion of data between platforms; design develop and generate routine and ad hoc reports in response to user needs.
13. Determine security levels for systems to ensure data integrity; test database applications to assure functionality and effectiveness in performing to desired specifications.
Qualifications :
Applicants must meet the Minimum Qualifications requirement by the final filing date unless otherwise noted.
Minimum Qualifications
Substitution:
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.
Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree
Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.
Special Requirements:
Special Qualifications including specialized knowledge abilities education experience or license may be established for individual positions.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility disqualification or may lead to a lower score.
SELECTION PROCEDURES:
Additional Information :
Eligible List/Score Report:
A confidential eligible list of qualifying candidates will be created and used for certification purposes only. A score report will be established so applicants can view the ranks final scores and number of eligible candidates. Applicant information including names of applicants on the eligible list shall not be made public unless required by law. However an eligible list shall be made available for public inspection upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this selection process is subject to change after adoption (e.g. because of appeals) as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.
Certification Rule: The certification rule for this selection process will be Rule of the List.
HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit begin the application process.
Note:
1. Please ensure the information on your application is accurate. It may not be possible to change after youve applied.
2. Your first and last name should match your legal ID for verification purposes. A preferred first name may be included in parentheses. Here is an example: Samuel (Sam) Jackson
3. Your email address should be consistent across all jobs applied to on our website.
4. Use a personal and not a shared email address. Doing so may prevent your application from submitting properly.
Upon successful submission applicants will receive a confirmation email from . Keep this email for your records. If you do not receive it your application was not submitted successfully.
Important Email Contact Information: Applicants may be contacted by email about this recruitment and therefore it is your responsibility to ensure that your registered email address is accurate and kept up-to-date. Also applicants must ensure that emails from CCSF is not blocked on your computer by a spam filter. To prevent blocking applicants should set up their email to accept CCSF mail from the following addresses (@ @ @ @ @ @ @ @ @ @ @ @ @ @ and @).
Additional Information Regarding Employment with the City and County of San Francisco:
Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement including requirements time periods and other particulars except when superseded by federal state or local laws rules or regulations. Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources 1 S Van Ness Avenue 4th Floor San Francisco CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements applications and examination policies including applicant appeal rights can be found on the Civil Service Commission website at Analyst Information: If you have any questions regarding this recruitment or application process please contact the exam analyst Adam Romoslawski at Please include the recruitment ID E2P-1053-E157523 in the subject line.
The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.
Remote Work :
No
Employment Type :
Full-time
Full-time