Receptionist - Movenpick Hotel Amman
Posted on :
10-06-2025
Employer Active
1 Vacancy
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Job Description
Reporting to the Front Office Manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service.
- Greet check in and settle guest accounts while ensuring all service standards are followed.
- Maintain accurate records of daily transactions and cash handling which includes currency exchange and balancing a float.
- Ensures high quality guests service while following all safety protocols.
- Answers screens and forwards incoming phone calls in accordance with National Vision protocol.
- Provides guests basic and accurate information.
- Keeps reception area tidy and presentable with all necessary materials.
- Receives sorts distributes daily mail/deliveries and maintains inventory of office supplies.
- Participates in regularly scheduled mandatory communication meetings.
- Handle guest requests questions and concerns effectively and promptly
- Promote a professional team environment.
- Follow department policies procedures and service standards.
- Performs any and all other tasks assigned by management.
- Upholds the highest standard of internal and external customer service at all times.
Qualifications :
- Proficient in the English Language (verbal & written).
- Previous hotels experience is an asset.
- Must be able to handle multiple tasks in a dynamic fast-paced environment.
- Ability to focus attention on guest needs remaining calm and courteous at all times.
- Required knowledge of Windows Office Suite.
- Strong interpersonal and problem solving abilities.
- Ability to work in different shifts.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
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