The Information Technology team is responsible for supplying and supporting all technology and systems used by the Foundation. The core teams capabilities include project management application development and configuration cyber security and end-user support. The team works with suppliers consultants and software vendors to provide a global set of solutions for the Foundation.

The Senior Business Configuration Analyst (Sr. BCA) elicits clarifies and translates business requirements into use cases epics stories lists logs specifications workflows and conceptual designs from which applications and solutions are developed. The Sr. BCA configures applications and solutions and/or works with a developer to address more complex functional needs. The Sr. BCA acts as a liaison for end users and ensures that their needs are documented and appropriately provides coaching for various product/projects and service implementations including a clients role and responsibilities within the Agile methodology. The Sr. BCA develops backlogs in story format and creates communication and training plans. Additionally this person will run various product/project meetings and document risks issues key decisions and action items.

The Sr. BCA coordinates activities with the Manager of the PMO Product Owners vendor project manager support lead training lead and technical lead on communication training and launch planning to ensure a positive user experience and successful adoption of new services. The position requires the ability to effectively communicate and partner with executives to meet business needs with technology solutions. Additionally this role has significant collaboration responsibilities with all staff levels to ensure full integration and leverage of Information Technology services.

Job Description

Essential Duties and Responsibilities:

• Work with business partners to elicit requirements that capture business needs

• Clearly articulate and document business requirements for system implementations and continuous improvement of current systems in story format

• Leverage human-centered design to gain a better understanding of business problems

• Promotes and follows the Foundations Governance process to achieve strategic objectives

• Create communications and change management plans and track risks issues key decisions and action items.

• Drafts RFPs gathers project team feedback and coordinates the RFP process

• Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions

• Obtains key inputs from the Director of Development & Architecture and/or technical SMEs and identifies solution interdependencies

• Engages with subject matter experts to incorporate usability and user interface needs when designing systems

• Perform applicable system(s) configuration that meets business requirements.

• Works with vendors to define statements of work manages relationships and monitors vendor deliverables to ensure quality and a positive business outcome

• Understands and recognizes obstacles to achieving business results and ensures that the appropriate mitigating actions are being taken to resolve any impediments

• Analyze practices and processes with business owners to ensure the effective use of Information Technology services and new solutions

• Participate in the discussion and decisions regarding project methodology processes and technology solutions

• Create test scripts and facilitate testing execution with stakeholders

• Create training materials train the trainer and/or lead training delivery

• Perform other duties as assigned

Qualifications:

• A bachelors degree or equivalent experience in a related field; an advanced degree or certifications in a related field preferred

• A minimum of seven years of professional IT experience; plus 5 years of Business Systems Analysis and Project Management experience

• Broad IT domain experience in two or more of the following IT areas: Applications Development Architecture Project Management or Quality Assurance

• Previous Agile framework experience acting as a coach to business staff for story development

• Knowledge of Grant making (e.g. Fluxx Grantmaker) CMS (e.g. Crownpeak) Finance Systems (e.g. Workday) and CRM (e.g. Salesforce) applications their capabilities and experience implementing and configuring

• Previous project experience with Business Intelligence report design Cloud/SaaS environment and web-site design and development

• Knowledge of project management principles and methodology

• Understanding of database structures SQL and PowerBI

• Professional and effective written and oral communication skills

• Able to effectively converse with listen to and collaborate with all levels of users to understand their environment and the impact of system changes

• Self-starter with initiative who can manage multiple tasks and adapt and respond quickly to opportunities for increased and more effective services

• Able to apply principles practices and procedures and complete complex assignments with knowledge of Business Systems Analysis

• Understanding of policy and the application of policies to Information Technology activities

The position is hybrid and based in Chicago Illinois.

Annual salary for this role will start at $133200. We offer a generous total compensation package that emphasizes both base salary and a comprehensive benefits package to support your life health and well-being.

Physical Requirements and Work Environment:

The work environment is an office setting. Intermittent physical activities will include bending reaching sitting and moving around the office during working hours. Reasonable accommodations may be made to enable a person with physical disabilities to perform the job.