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Salary Not Disclosed
1 Vacancy
Job Description
At Food LionAssociates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion and in return we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
Duties and Responsibilities:
Smile and provide prompt accurate and friendly service while engaging customers to create a positive shopping experience
Greet each customer and uses his or her name whenever possible
Unload customers groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
Check the bottom of every cart and under all baby seats for items before completing an order
Follow correct bagging procedures for the correct use of bags by type
Scan customers order and handles the payment transaction per standard practice
Avoid personal conversations with other associates when customers are present
Follow procedures in handling cash checks coupons gift cards partner cards food stamps and WIC vouchers
Follow procedures for refunds and error correction
Make every attempt to maintain accurate cash control
Follow procedures and performs overrides
Identify customers needing assistance and offers to take the customers order to their car including Food Lion To-Go orders (if applicable).
Maintain alertness and call for assistance when needed to service customers per service standards
Check prices quickly and accurately
Is courteous and helpful to other associates
Wear the Food Lion uniform with apron complete with name badge when on duty has a neat and clean appearance while adhering to the Food Lion dress code
Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
Report any register malfunction to the Customer Service Manager or MOD
Ensure the MVP savings center KIOSK is filled with paper and properly working
Adhere to all company guidelines policies and standard practices
Observe and correct all unsafe conditions that could cause associate or customer accidents
Notify QA of any cleaning issues or maintenance required on front end
Successfully complete computer-based training (CBT) and training aid courses
Perform the task of cashier when scheduled or as needed per the surge plan guidelines
Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
Perform the task of Food Lion To-Go Runner when scheduled or as needed.
Ensure check stands are supplied with proper bags register receipt paper Catalina coupon paper and restocks cigarette drawers at each check lane
Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
Perform all other duties as assigned
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including pregnancy childbirth and related conditions) national origin age disability sexual orientation veteran status gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process please contact our Recruiting Department
Employment Type
Part-Time
