At Moodys we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas think innovatively and listen to each other and customers in meaningful ways. Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity helping our clients navigate uncertainty with clarity speed and confidence.
If you are excited about this opportunity but do not meet every single requirement please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship lead with curiosity champion diverse perspectives turn inputs into actions and uphold trust through integrity.
Skills and Competencies
- Strong commercial acumen with a demonstrated ability to drive add on sales and maximize net retention within an existing customer base ensuring long term value and sustainable account growth
- Skilled in identifying assessing and targeting white space opportunities to generate incremental revenue leveraging data and customer insights to prioritize high potential areas
- Proficient in developing and executing tailored account plans in close collaboration with Relationship Managers aligning strategies with customer needs and broader business objectives
- Effective and confident communicator capable of managing objections articulating value propositions clearly and delivering introductory online demonstrations to prospects and existing clients
- Creative and analytical problem solver with the ability to quickly diagnose issues evaluate root causes and design innovative solutions that support customer success and product adoption
- Self motivated and performance driven with a proactive approach to achieving sales goals monitoring progress and continuously seeking ways to improve outcomes
- Proficient in CRM systems MS Office applications and key digital tools using technology to track activities measure performance and improve overall sales effectiveness
- Basic understanding of artificial intelligence concepts with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency
- Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices including risk management and ethical use
Education
- Bachelors degree in Finance Economics or a related field required
Responsibilities
This role is responsible for driving add on sales and increase net retention across the NewsEdge customer base through proactive outreach ongoing engagement and a deep understanding of customer needs and usage patterns.
- Strengthen account relationships by engaging users and key stakeholders focusing on maximizing customer satisfaction loyalty and product value to support retention goals
- Identify and pursue white space opportunities within assigned accounts to generate incremental revenue leveraging market insights and customer data to guide strategic outreach
- Develop maintain and enhance comprehensive account plans in partnership with Relationship Managers ensuring a coordinated and informed approach to account growth and customer success
- Collaborate effectively with cross functional teamsincluding marketing sales operations support and financeto deliver a seamless customer experience and ensure alignment across touchpoints
- Provide actionable feedback to Product Management regarding product performance customer needs and market trends contributing to enhancements and future roadmap considerations
- Act as an ambassador for the company consistently demonstrating its culture and values through interactions with customers colleagues and partners.
- Operate efficiently across the full sales cycle including existing product sales new product introductions technical sales support and onboarding activities for new customers and products
- This position offers a dynamic work environment requiring up to 50% travel to engage with clients face-to-face while also providing the flexibility of hybrid working
About the Team
Join a collaborative high performing team at Moodys that is deeply committed to customer success and long term growth. The team embraces innovation encourages cross functional partnership and prioritizes continuous improvement. You will have the opportunity to make a meaningful impact by driving retention and revenue outcomes while contributing to a supportive environment that values learning development and the exchange of ideas.
Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status sexual orientation gender expression gender identity or any other characteristic protected by law.
Candidates for Moodys Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy including remediation of positions in those holdings as necessary.
Required Experience:
Director
At Moodys we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas think innovatively and listen to each other and customers in meaningfu...
At Moodys we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas think innovatively and listen to each other and customers in meaningful ways. Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity helping our clients navigate uncertainty with clarity speed and confidence.
If you are excited about this opportunity but do not meet every single requirement please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship lead with curiosity champion diverse perspectives turn inputs into actions and uphold trust through integrity.
Skills and Competencies
- Strong commercial acumen with a demonstrated ability to drive add on sales and maximize net retention within an existing customer base ensuring long term value and sustainable account growth
- Skilled in identifying assessing and targeting white space opportunities to generate incremental revenue leveraging data and customer insights to prioritize high potential areas
- Proficient in developing and executing tailored account plans in close collaboration with Relationship Managers aligning strategies with customer needs and broader business objectives
- Effective and confident communicator capable of managing objections articulating value propositions clearly and delivering introductory online demonstrations to prospects and existing clients
- Creative and analytical problem solver with the ability to quickly diagnose issues evaluate root causes and design innovative solutions that support customer success and product adoption
- Self motivated and performance driven with a proactive approach to achieving sales goals monitoring progress and continuously seeking ways to improve outcomes
- Proficient in CRM systems MS Office applications and key digital tools using technology to track activities measure performance and improve overall sales effectiveness
- Basic understanding of artificial intelligence concepts with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency
- Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices including risk management and ethical use
Education
- Bachelors degree in Finance Economics or a related field required
Responsibilities
This role is responsible for driving add on sales and increase net retention across the NewsEdge customer base through proactive outreach ongoing engagement and a deep understanding of customer needs and usage patterns.
- Strengthen account relationships by engaging users and key stakeholders focusing on maximizing customer satisfaction loyalty and product value to support retention goals
- Identify and pursue white space opportunities within assigned accounts to generate incremental revenue leveraging market insights and customer data to guide strategic outreach
- Develop maintain and enhance comprehensive account plans in partnership with Relationship Managers ensuring a coordinated and informed approach to account growth and customer success
- Collaborate effectively with cross functional teamsincluding marketing sales operations support and financeto deliver a seamless customer experience and ensure alignment across touchpoints
- Provide actionable feedback to Product Management regarding product performance customer needs and market trends contributing to enhancements and future roadmap considerations
- Act as an ambassador for the company consistently demonstrating its culture and values through interactions with customers colleagues and partners.
- Operate efficiently across the full sales cycle including existing product sales new product introductions technical sales support and onboarding activities for new customers and products
- This position offers a dynamic work environment requiring up to 50% travel to engage with clients face-to-face while also providing the flexibility of hybrid working
About the Team
Join a collaborative high performing team at Moodys that is deeply committed to customer success and long term growth. The team embraces innovation encourages cross functional partnership and prioritizes continuous improvement. You will have the opportunity to make a meaningful impact by driving retention and revenue outcomes while contributing to a supportive environment that values learning development and the exchange of ideas.
Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status sexual orientation gender expression gender identity or any other characteristic protected by law.
Candidates for Moodys Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy including remediation of positions in those holdings as necessary.
Required Experience:
Director
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