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Boston Medical Center (BMC) is more than a hospital. Its a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care BMC is committed to providing consistently excellent and accessible health services to alland is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.
Position: Medical Assistant
Department: OB/GYN Clinic
Schedule: Part Time Per Diem
POSITION SUMMARY:
Performs Medical Office support in both the administrative and clinical areas:
In the clinical area the practice assistant under the direction and supervision of a Registered Nurse and in accordance with hospital policies procedures protocols and standards of practice participates in the delivery of patient care.
In the administrative area the practice assistant gathers patient information for registration schedules appointments verifies demographic and financial information and assists in the facilitation of patient flow throughout the ambulatory setting.
ESSENTIAL RESPONSIBILITIES / DUTIES:
Assists with billing on a regular basis
Treats patients in a manner that preserves and protects patient autonomy dignity confidentiality and patient rights.
Accurately collects requested patient data (e.g. vital signs weights and reason for visit today) and complies with department documentation standards to ensure a complete and accurate patient record.
Performs basic patient testing including but not limited to tests for guaiac sugar and acetone urine pH glucose finger stick O2 saturation leg/girth measurements visual acuity tests peak flow etc.
Collects labels and sends/transports specimens with appropriate laboratory slips and or requisitions
Delivers care in a non-judgmental non-discriminatory manner that is sensitive to and demonstrates respect for patient diversity.
Intervenes in a manner that preserves and protects patient autonomy dignity confidentiality and rights.
Follows safety policies and procedures.
Demonstrates the knowledge and skills necessary to provide age appropriate care to the groups of patients regularly served.
Assists nurse/health team members during complex treatments/procedures including but not limited to doing preps and setups for examinations/treatments assisting during procedures.
Checks inventories and restocks replaces assembles patient equipment and supplies.
Maintains appropriate equipment logs and records.
Uses computer terminal for access/input of patient information lab results x-ray and other automated requests and communicates findings to appropriate healthcare team members.
Performs initial cleaning/decontamination of equipment/materials e.g. removing reusable equipment from isolation rooms and arranges for terminal cleaning as appropriate.
Secures patients personal property and belongings according to procedures including labeling of equipment and supplies.
Controls and directs patient flow.
Performs other duties as needed.
protocols of all confidential or sensitive information
Clerical Support: Under the direction of the Practice Manager or Clinic Coordinator gathers patient information for registration schedules appointments verifies demographic and financial information and assists in the facilitation of patient flow throughout the ambulatory setting.
Interviews patients to obtain all financial and demographic information as required for reimbursement for services rendered.
Enters patient registration data into on-line system using PC/Computer terminal according to established procedures to ensure proper reimbursement for services rendered.
Verifies third-party insurance coverage for prospective patients and verifies day of service eligibility for appropriate insurances.
Verifies and updates demographic insurance and provider information on all patients at every visit.
Assigns medical record numbers to new patients in order to ensure current information on the patient record system.
Verifies using appropriate electronic device the type of coverage and determines whether prior approval for service is necessary for payment of services rendered. Obtains this approval whenever it is necessary and enters into the hospital billing system appropriately.
Enters charge code and updates diagnosis codes into the patient account system as directed and as appropriate.
Maintains clinic files and patient records; screen patients chart prior to appointment checks for lab work x-ray and other pertinent results and verifies information as required.
Stamps and dates charts as required; prepare files and other clinic specific forms.
Mails out clinic specific notices and letters as required.
Handles clinic mail and delivers to the appropriate person.
Creates and/or obtains medical records for patients and distributes copy to the appropriate person.
Uses computer or paper system to schedule patient appointments run clinical reports arrive no-show cancel and reschedule patients on a daily basis.
Creates cross-booking activities for both linked appointments (social services nutrition interpreters etc.)
Reschedules patients from canceled or bumped clinic sessions.
Prepares incoming medical paperwork for Grid
Fulfill medical record requests for insurance companies patients or other medical practices.
Obtains authorizations for radiology exams from insurance companies
Prepare encounter forms
Makes ancillary appointments for patients
Perform other duties as needed.
Must adhere to all of BMCs RESPECT behavioral standards.
JOB REQUIREMENTS
EDUCATION:
CERTIFICATES LICENSES REGISTRATIONS REQUIRED:
EXPERIENCE:
KNOWLEDGE AND SKILLS:
Must have EKG/Phlebotomy and clinical skills from training at an accredited school.
Good communications skills in English. Additional language skills is a plus.
Basic computer proficiency inclusive of ability to access enter and interpret computerized data/information.
Be able to maintain strict protocols of all confidential or sensitive information.
Equal Opportunity Employer/Disabled/Veterans
Part-Time