Director of Personal Lines
Director of Personal Lines
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Salary Not Disclosed
1 Vacancy
Job Description
Title: Director of Personal Lines
Primary Location:Grand Rapids
Employee Status: full-time exempt
Estimated Hours/Week:38
Remote:No
What Youll Get: (note varied offerings based on role and hours)
Weekly Pay
Comprehensive Health & Wellness package including Medical (with prescription coverage) Dental and vision
Matching Health Savings Account Contributions Dependent Care flexible spending account (FSA)
Retirement options like 401 (k) with company match and pension.
Paid time off: Vacation Personal days paid holidays paid volunteer time sick days & flex time.
Tuition reimbursement
To see a full list of our benefit offerings check out this helpful guide!
About this position:
LMCU is looking for a Director of Personal Lines who will be responsible for personal line insurance growth loss retention underwriting profit and legal compliance. Oversees Personal Lines staff and employee development. Grows and maintains key partner relationships within LMCU for partner referrals.
What youll do:
Provide coaching and additional training for personal line employees at all LMIA locations including but not limited to: Overseeing the development implementation and training of new or improved department procedures. Oversee education training and development programs to increase department capability and expertise. Serve as a liaison to department heads to ensure procedures and training appropriately address and emphasize LMIA expectations. Facilitate and oversee underwriting and agency standards.
Responsible for the day-to-day LMIA personal lines staff including but not limited to: Monitoring of workflows to avoid delays in processing developing and maintaining audit processes to ensure compliance with LMIA procedures and policies. Monitor time off and timecards. Facilitate and oversee underwriting and agency standards. Facilitate interviews hiring and terminating staff to ensure professionalism and a high-level of technical and personal skills.
Set staff goals monitor progress and direct the workflow of the department to assure standards are met for Personal Line sales and service staff at all LMIA locations.
Ensure high levels of customer service by enhancing differentiation and value-added proposition of pro-active services delivery to clients and satisfaction by improving ongoing service delivery methods.
Maintain positive relationships with appropriate company representatives through proper contacts and effective communication. Attend carrier meetings when necessary. Build and maintain LMCU Branch and Department relationships for continued partner referrals. Build and promote LMIA brand awareness within LMCU and non-members alike. Manage relationships between LMCU staff and LMIA Personal Line staff.
Stay up to date with insurance technical knowledge market trends agency automation company information and other operating techniques.
Responsible for performance evaluation and annual review of performance expectations for subordinate personnel.
What Youll Bring: Youll like this position if you have...
Five years to eight years of insurance sales experience or similar or related experience.
Management experience required.
A bachelors degree in business accounting finance economics or related field of study.
Must have and maintain current property casualty life and health licensure.
Knowledge of AMS360 Vertafore products PL Rater and Carrier Websites.
Who We Are:
Were proud of our past thrilled with our present and couldnt be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union LMCU is a not for profit institution owned by its members instead of corporate stock holders. We are accountable directly to our members and they directly share in our success benefitting by lower and fewer fees better savings and checking interest rates lower cost mortgages and a host of other advantages that simply dont exist at traditional banks.
Its about always doing whats best and right for our members - it guides everything we do.
From friendly knowledgeable and professional employees who greet you by name to offering stellar value at every turn LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members lifetime financial needs.
Youll be encouraged to innovate and excel and were committed to your empowerment as an employee providing ongoing training development support and opportunities for you to achieve your career goals.
Have additional questions about the role
You may email us at: .
If you lack access to the internet or internet connectivity or have a disability that hinders your ability to apply online please choose one of the following options to obtain assistance:
Call us at:
Mail your resume to: 5664 Prairie Creek Drive Caledonia MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team who will provide appropriate assistance to facilitate the completion of LMCUs online application.
Required Experience:
Director
Employment Type
Full-Time
