Wire Room Clerk (152988)
Wire Room Clerk (152988)
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1 Vacancy
Job Description
Rexel USA is recognized as a Great Place to Work!
Rexel USA is a leading distributor of electrical supplies services and solutions which includes the following companies: Rexel Gexpro Platt & Mayer.
A career with us offers professional growth career advancement unlimited opportunities to learn and a fun inclusive culture. AtRexel USA we are committed to creating a diverse workplace where everyone is valued treated with dignity and respect and empowered to do their best work.
This position offers a MONDAY TO FRIDAY SCHEDULE PAID HOLIDAYS & PAID TIME OFF! Join our team and youll be home to play on the weekends!
The position of Wire Room Clerk will be based out of our Carrollton TX location!
Summary
The Wire Room Clerk is responsible for assisting in customer service and inventory control tasks in relation to daily operations between the wire room and the branch locations. Tasks performed by the clerk include: data entry communication such as answering phones and e-mails filing paperwork investigating inventory discrepancies able to completely do wire cutting process problem solving customer service situations and helping to answer questions for employees customers and vendors.
What Youll Do
- Contribute to a culture and environment focused daily on employee safety and a safe work environment. Assume responsibility for immediately addressing safety concerns
- Generate all necessary information required for special orders
- Coordinate special last-minute shipping requests with the Shipping department expediting any orders as necessary
- Trace orders as required and notify customers of any activity concerning their merchandise
- Research Warehouse Management System (WMS) transaction logs to correct or verify any outstanding issues
- Research and correct any branch variances
- Assist with lost and found merchandise in the warehouse
- Assist in any inventory corrections needed as discovered throughout the workday
- Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work orders invoices shipments inventories count etc. in a courteous and efficient manner
- Report any customer feedback to management including any signs of customer dissatisfaction
- Answer incoming telephones calls in a cheerful courteous and timely manner and take messages when necessary
- Properly use and understand all computer programs and hardware necessary for completion of the job task
- Other duties as assigned
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities duties knowledge skills and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position with or without reasonable accommodation demonstrated commitment to effective customer service delivery integrity and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
What Youll Need
- High School or GED preferred
- 1 years of warehouse or distribution center experience
- Certification to operate forklift hand truck pallet jack and other warehouse equipment. Training will be provided by the company
Knowledge Skills & Abilities
- Proficiency in all aspects of department RF scanner Warehouse Management Software (WMS) AS400 or other systems in use at Distribution Centers
- Must be willing to be trained on all the following material handling equipment: Forklifts stand-up reach truck High-Reach Narrow-Aisle Stand-Up Rider pallet Jack that conform to OSHA safety training requirements. Training will be provided by the company as needed
- Experience with Microsoft Office (Word Outlook and Excel) Software and the Web is required
- Ability to read write and comprehend simple instructions short correspondence and memos
- Ability to apply concepts of basic math skills to work environment
- Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to work overtime as needed
Working Conditions and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Environment
- Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Occasionally up to 20%
- Exposed to electrical hazards; risk of electrical shock None
- Handles or works with potentially dangerous equipment Frequently 21% to 50%
- Travels to offsite locations None
Physical Demands
- Sit: Must be able to remain in a stationary position Constantly at least 51%
- Walk: Must be able to move about inside/outside office or work location Frequently 21% to 50%
- Use hands to finger handle or feel: Operates a computer and other office machinery Constantly at least 51%
- Stoop kneel crouch or crawl: Must be able to crouch down to stock shelfs pick up boxes or position ones self to maintain computers in the lab/under desks/in server closet Occasionally up to 20%
- Climb or balance: Must be able to ascend/descend on a ladder Occasionally up to 20%
- Talk hear taste smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Constantly at least 51%
Weight and Force
- Up to 10 pounds Constantly at least 51%
- Up to 25 pounds Frequently 21% to 50%
- Up to 50 pounds Occasionally up to 20%
- Up to 75pounds None
Rexel USA (A VEVRAA Federal Contractor) and its affiliated companies is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Our Benefits Include:
- Medical Dental and Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- 401K with Employer Match
- Paid vacation and sick time
- Paid company holidays plus flexible personal days per year
- Tuition Reimbursement
- Health & Wellness Programs
- Flexible Spending Accounts
- HSA Accounts
- Commuter Transit Benefits
- Additional Optional Insurance such as Pet Insurance Legal Assistance Critical Illness Home and Auto Insurance to name a few.
- Employee Discount Programs
- Professional Training & Development Programs
- Career Advancement Opportunities We like to promote from within
Wire Room Clerk
152988
CarrolltonTX
Rexel USA
Supply Chain
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Rexel USA is a VEVRAA federal contractor and an EEO/AA employer. (Females/Minorities/Protected Veterans/Individuals with a Disability) We are committed to creating a diverse and inclusive workplace where everyone is valued treated with dignity and respect and empowered to do their best work. If you encounter difficulty using our online application system due to disability and would like to request reasonable accommodation email or call
Employment Type
Full Time
